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With Palette 3, the outgoing tube length does not need to be added to the loading offset. For a direct drive printer, the LO should be from the tube clip to the nozzle (length of hot end). For bowden printers, the LO should start from the tube clip on the extruder + bowden tubing + hot end. You can learn more about this here, and please also let us know the printer you are using.
Hi @lukerobertsorth, would you be able to try running an IP scan and see if the hub displays with its IP address? The hub should appear as abcd-ch-canvas-hub under the manufacturer. The IP address can then be copied and pasted into the browser to connect to Octoprint.
Hi @crusher17, the specifications for both of these printers look to be compatible. I would recommend creating a printer profile in Canvas3d.io to become familiar with slicing for Palette, and to test print quality in single color.
Hi @althd0656, when you go to Network Connection and enter the password for your home/local WiFi network, it is normal that during the rebooting stage the hub will disconnect from its hotspot and then switch over to the network you entered the password for.
Hi @micchan, yes, ABS and ASA are compatible.
Hi @micchan, to answer your questions: 1) P3P currently supports PLA for multispool mode. 2) Selecting splice tuning for multispool mode is now available in P3P. Please see our firmware update here.
We’ll have this updated with the steps for the scroll wheel. To remove the scroll wheel rubber, you can use a pair of tweezer or a small flathead screwdriver to lift it away from the middle plastic hub piece.
Hi @arobinson96, taking a look at the extruder and the specifications, it looks to be compatible as well.
Hi there, sorry about this issue you’re seeing. It would be best to do a new installation of Octoprint and our plugins following the steps in this Canvas Hub Reset guide. This will have you write a new image file onto the microSD card inside the hub, which includes a newer version of Octoprint and our plugins which are compatible with Python 3. Please be sure to download the image file for your correct Canvas Hub model. If you run into issues while doing this, please contact our team at support@mosaicmfg.com and we can provide further assistance.
Hi @billschmitt, this is a small UI bug, but with the configuration for the webcam saved, you will still be able to connect to a USB camera.
1. Insert your webcam into the Hub
3. Go to Settings > Webcam/Timelapse to enter the stream and snapshot URL
An example correct URL should look like: ***http://xxxx-ch-canvas-hub.local:8081/?ac... where xxxx is your serial-number
If that is not working, please try entering the IP instead. An example correct IP URL looks like:
***http://xxx.xxx.x.xxx:8081/?action=stream... where xxx.xxx.x.xxx is your IP address
4. Save the webcam settings. Reboot Octoprint from the power options on the top-right
5. Go to the Webcam-Package plugin to enter and save the resolution and frame rate
6. Check the Control tab to see if you can preview the webcam
If the stream link is not working when you rebooted it, go into the Webcam-Package tab and press “Save Settings” once and check again. If it is still not working, try hard refreshing your browser (CMD + SHIFT + R on Mac, and CTRL + F5 on Windows)
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