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V1.2

Minor Versionm

by Jonny Yeu

Introduction

Pings are checkpoints in a print. Palette knows how much filament a printer uses over time, but Palette needs clear checkpoints to understand how much filament the printer was supposed to use during this time.

You can view pings while a print is in progress when printing in Accessory Mode.

    • Start a print in Accessory Mode, wait until the status screen for the print displays on Palette. This screen will show the completion of the print, the number of splices, filament length, and time elapsed.

  1. Once the loading procedure is complete and the print has begun,  tap on the menu on the bottom right. From the menu, go to Statistics > Ping Offsets. The first ping should occur after the first few layers or after around 350mm of filament is printed (visually this will be the print head moving to where the transition tower will be printed). Palette is unable to save pings at this time, but this screen can be used to refer to pings while a print is in progress.
    • Once the loading procedure is complete and the print has begun, tap on the menu on the bottom right.

    • From the menu, go to Statistics > Ping Offsets.

    • The first ping should occur after the first few layers or after around 350mm of filament is printed (visually this will be the print head moving to where the transition tower will be printed). Palette is unable to save pings at this time, but this screen can be used to refer to pings while a print is in progress.

Conclusion

If you have any questions, please contact us at support@mosaicmfg.com.

3 other people completed this guide.

Mosaic Support

Member since: 04/02/2020

155 Guides authored

4 Comments

my first ping was 81 then 84 and then 87. Pong is 99,97

What do i need to do different?

ivan Stupavski - Reply

Hey Ivan, pings are a reflection how much filament your printer has extruded. For example, a ping of 81% means that your printer extruded 0.81 mm instead of 1 mm in that moment. Consistent pings with low variation are important for Palette to be able to predict how long to make each piece of filament for your print. If you are having trouble with getting consistent pings that are within 1-2% of each other, please make sure your extruder is calibrated.

Alina -

Hey Maksim, thanks for your question. Unfortunately, you cannot retrieve pings and pongs after a print is finished in accessory mode. They are usually not needed other than to check during the print that the print is well calibrated. If you have a Hub, you can download the ping data (mm3d.connected-pings).

Alina - Reply

Hi,

How do I retrieve ping and pongs after the print is finished?

Maksim Liberman - Reply

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