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Insert all of your available Material Pods into the receivers. This is done so that the Material Pod firmware will also be updated.
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On Element's menu, go to Settings > Firmware.
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New release versions will display here, and the option to update from Cloud will be available if Element is connected to the Internet.
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Select Update from Cloud to proceed with the firmware update.
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Please do not power off Element or unplug the power during the update.
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Download firmware release. Please note this page will be updated and available soon, Mosaic Support can also provide the firmware by email (support@mosaicmfg.com).
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Keep file zipped.
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Transfer the firmware zip folder to a USB drive, insert into Element's USB port.
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Select Update from USB on the Settings > Firmware screen.
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Please do not power off Element or unplug the power during the update.
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If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.
If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.
2 Comments
how do we download the file to update via USB-A?
Hi William, please send us an e-mail at support@mosaicmfg.com and we can provide you with the download link.