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Hi David, have you followed the steps in this support article: http://mm3d.co/p3-connected
Hey there, could you please re-flash the IMG file to your Hub following the steps here: mm3d.co/canvashub-reset
This may be related to the outgoing tube length and/or LO. Please send us an email at support@mosaicmfg.com and we can troubleshoot this issue with you.
Hi Alikarimi, please follow the steps here (mm3d.co/p3-connected). If you're still having issues, please reach out to us at support@mosaicmfg.com and we can troubleshoot the issue with you.
Hi Luis, please send us an email at support@mosaicmfg.com and we can troubleshoot this issue with you.
Hi Luis, please send us an email at support@mosaicmfg.com and we can troubleshoot this issue with you.
For Palette 3, we are only compatible with Canvas and PrusaSlicer (mm3d.co/p2pp)
Hi Randy, Palette should create a new printer profile whenver it processes a MAFX/MCFX file that uses a Canvas profile that it has not seen before. You wouldn't need to select it from Palette's screen, it will automatically use the appropriate profile when you starting a print.
Hi Nate, we haven't tested the Neptune 4 in Connected mode, which type of firmware does it run?
Hi Alikarimi, yes, we are compatible with the Max 3
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