Jonny Yeu

Is Palette 2 (Pro) and CANVAS Hub compatible with AstroPrint?

Do I need to buy the CANVAS Hub with Palette 2?

Can CANVAS Hub be used with OctoLapse?

Are Palette 2 and CANVAS Hub compatible with OctoPrint?

Are Palette 2 (Pro) and CANVAS Hub compatible with MatterControl?

Why is there not enough filament at the end of my print?

Which slicer programs can I use with Chroma?

Where can I find the Chroma software?

What is the difference between CANVAS and Chroma?

Can CANVAS be used locally?

Hey Juan, this sounds like an issue with the homing switch, which is located next to the cutter. Does this occur when you first load filament? Does this happen with all 4 drives? Would it be possible to share a video with us?

Hey Lee, are you using Slic3r when this happens? If so, please follow step 5 of this article: http://mm3d.co/slic3r

Hey Bob, I responded to your other thread, but please follow the steps in this article: http://mm3d.co/robo-plugin

Hey Bob, the R2 contains a Raspberry Pi inside, so a physical Hub is not necessary. You can follow the steps here to install the Hub plugins directly onto the Pi: http://mm3d.co/robo-plugin

At this time, Palette 2 isn't compatible with AstroPrint and will not connect directly to this software. Palette 2 will still work with printers that are connected to AstroPrint by manually loading the print files to your printer and Palette 2's SD cards. We will consider building this compatibility in the future. If you have a Raspberry Pi with OctoPrint, we'll be releasing the CANVAS Hub plugins. We don't have a plugin for AstroPrint at this time.   If you have any additional questions, please send us a message at support@mosaicmfg.com.

CANVAS Hub connects your Palette 2 and printer wirelessly through a Raspberry Pi and OctoPrint system. If you already have a Raspberry Pi and OctoPrint setup for your printer, no CANVAS Hub is needed. You can simply install our plugin to your existing OctoPrint setup in order to create your own CANVAS Hub. CANVAS Hub connects to printers using a USB-B cable and some printers are listed on OctoPrint's compatibility page. Using CANVAS Hub, you can control aspects of your 3D printer and your Palette 2 from your computer: load and unload filament, jog your extruder, start a multi-material print, and access CANVAS Material Profiles from your Palette 2. Without Hub, you can still complete prints, but you would need to manually control these files through your printer and Palette 2 screens. To learn more about CANVAS Hub, see our blog post here.   If you have any additional questions, please send us a message at support@mosaicmfg.com

This would depend on the model of CANVAS Hub that you are using. OctoLapse compatibility would not be possible with the CANVAS Hub as this model uses a Raspberry Pi Zero W, which is not powerful enough to attach a camera and run OctoLapse while supporting OctoPrint. However, this would be possible with CANVAS Hub S as it contains a more powerful version of Raspberry Pi with OctoPrint. If you have your own Raspberry Pi, you can also download the CANVAS Hub plugins to create your own CANVAS Hub that is powerful enough to support a camera. To learn more about setting OctoLapse up with your CANVAS Hub S, please see here.   If you have any additional questions, please send us a message at support@mosaicmfg.com.

Yes! CANVAS Hub (S) actually runs OctoPrint with a Raspberry Pi, so if your printer is already connected to OctoPrint via a Raspberry Pi, all you will need to do is install our CANVAS plug-ins. CANVAS Hub will make the printing process smoother as you'll be able to send files to both your Palette 2 and printer easily and wirelessly.   If you have any additional questions, please send us a message at support@mosaicmfg.com

At this time, Palette 2 isn't compatible with MatterControl and will not connect directly to this software. Palette 2 will still work with printers that are connected to MatterControl by manually loading the print files to your printer and Palette 2's SD cards. We will consider building this compatibility in the future. If you have a Raspberry Pi with OctoPrint, we'll be releasing the CANVAS Hub plugins. We don't have a plugin for MatterControl at this time.   If you have any additional questions, please send us a message at support@mosaicmfg.com.

The Bowden tube length is not accounted for in your Printer Profile. If you're using a Bowden printer (like the CR-10), you'll need to include the length of Bowden tubing so that Palette can create enough filament to finish a print. Because of this, we suggest measuring the distance from your filament feed to the tip of your hot end, then adding another 10-20 mm for insurance. Once measured, add this length to your Printer Profile in Chroma and/or CANVAS.

Hey Stephen, yes, the transition length will help determine the transition tower size, however there are other factors as well, such as the layer height for your print. If you’re getting a very large tower, please feel free to share your project with us (http://mm3d.co/canvas-sharing), or you can refer to this article which further explains how to reduce the size of your towers and reduce the amount of waste in a print: http://mm3d.co/filament-waste