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Hi Wasim, based on the specs of these printers, we would be compatible.
Hi Vivdeo, you may need an OctoPrint plugin for your TronXY printer: https://github.com/OctoPrint/OctoPrint-F...
Hey Jerry, if you’re having issues with the connections in your Palette+, I would suggest reading this article: Scroll Wheel not Registering
Hey Jerry, we just used the provided velcro squares to attach the scroll wheel to the back of the printer.
Hey Phillip, there are very rare instances where an encoder needs to be replaced so we don’t have it readily available on our store (mm3d.co/spare-parts), but if you would like to purchase one, please send us a message at support@mosaicmfg.com.
Yes, the plugins would be compatible!
Hi Helge, please follow the steps in this support article: mm3d.co/fwupdate-issue
Hey Christopher, there are ways of creating Gradient and Random prints in Chroma by selecting the “Tools > Generate Custom MSF” option. There’s no need to generate a file in Chroma for Multi-spool mode as it uses Palette 2’s runout detection sensors and would not depend on the GCode file.
Currently, there’s no way to turn off the fan when not splicing, but I’ll send a request to our firmware team to see if they can provide this feature in a future update.
Hey Christopher, Chroma is unable to process single color models, and there’s no need for Chroma to process your file if you’re only using Palette’s runout detection systems. Please slice your project with S3D, then run Multi-Spool mode on your Palette. Once filament has gone through Palette, load this into your printer and start the print. Palette will automatically switch to drive 2 once drive 1 has run out of filament.
You wouldn’t need to download the files, simply enter the URL into OctoPrint and it will download the plugins.
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