my name is Thomas and i am trying to start up with Palette 2s and the canvas hub S since 2 months in vain.
Is there any complete structured explanation, starting from connection of the components up to the the aligning of the Palette 2 s written in german language?
Which dealer in Germany, resp. german language, offers a complete interactive “first step guide” from connecting the components, installing software / driver up to printing the first parts for “DUMMIES”?
I got desperate, because i am unable to connect the mosaic / Palette - system with my PC and QIDI X-Plus.
Hi Friends,
i have got a new print head after i have had a print head crash.
I assembled it exactly as shown by this handbook.
When starting a print, all is going O.K. up to the point, where the filament should be inserted by the print head mechanism.
But after 9 vainly tries, it stops with a failure meessage:
Failed to load filament into Print Head.
Loading Printhead has failed and
exceeded the maximum number of retries: 9
Try the option below or visit "mm3d.co/support" to learn more
But i can't find any hints to avoid this error!
So, please help!!!
I checked along these service instructions - it's O.K., but how to eliminate a very big deviation of the head - , as my ELEMENT has?
Hoping for a very simple solution!
Thomas
Hi,
my name is Thomas and i am trying to start up with Palette 2s and the canvas hub S since 2 months in vain.
Is there any complete structured explanation, starting from connection of the components up to the the aligning of the Palette 2 s written in german language?
Which dealer in Germany, resp. german language, offers a complete interactive “first step guide” from connecting the components, installing software / driver up to printing the first parts for “DUMMIES”?
I got desperate, because i am unable to connect the mosaic / Palette - system with my PC and QIDI X-Plus.
I need local help or german speeking help!!!
Hoping for your help
Thomas
t.quappe@quappe-engineering.de
Hi!
It’s Thomas again. You say, that i should remove all USB-connections, except that one for Mosaic.
But how should i use mouse and tastature? That’s impossible!!
What to do????
Hi,
it’s Thomas again!
I can’t remove all USB-connections, because i won’t have an tastature and mouse! What to do?
For your knowledge: i am using Windows 10 Pro, latest update.
Hi,
it’s Thomas again. I eliminated all USB-plugs, except the necessary ones for tastature and mouse.
Got the same error as described before!
Please help, what to do?
Hi,
i am Thomas and just have received the Palette 2S Pro.
Now i am trying to get the actual operating software, but this doesn’t work.
The response is:
Screen Board (1 of 3 Initializing): Error (Opening COM3: Access denied)
What to do?
Hi - i am Thomas
Is it compatible to the QIDI X-Plus? Does it work as QIDI X-Pro?