Introduction
Cutter homing failures will prevent Element from starting a print.
By testing the cutter homing, we can quickly confirm if a replacement component is needed.
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Remove the Palette X cover so you can see the assembly below, including the cutter.
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Perform a cut operation on Element's screen, under Controls > More, and inspect the cutter from below.
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The cutter should rotate both ways, as per the video in step 2.
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At the end of the cut operation, half of the white stripe should be visible, as in the picture.
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Record a video of the cut operation, like the one shown, and share with Mosaic Support at support@mosaicmfg.com
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Almost done!
Finish Line
Team
