Introduction
In this guide you will learn how to:
- Connect Palette to the Internet using Wi-Fi on Palette 3, WiFi and ethernet on Palette 3 Pro.
- Toggle Wi-Fi on/off, disconnect and forget Wi-Fi networks.
- Connect Palette to your Canvas account.
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During the initial setup, after accepting the Terms of Service you can connect to the internet.
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There are two options for connecting to the internet: Wi-Fi (Palette 3, Palette 3 Pro) or Ethernet (Palette 3 Pro only).
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To connect to Wi-Fi: Tap Wi-Fi and choose an existing network from the list, or manually add a network using an SSID and a password.
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Wi-Fi options from the side menu include toggling the Wi-Fi on/off, disconnecting and forgetting networks if needed.
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Ethernet connection is available on Palette 3 Pro.
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To Connect to Ethernet: Click Ethernet to connect using an ethernet cable, and insert the cable into the port.
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A Canvas account can be created here. Connecting Palette to your Canvas account (with Internet) will allow for prints to be sent and monitored from Canvas.
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Click Link to Canvas. This will provide you with an activation code to connect Palette to Canvas
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An activation code is generated on Palette.
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Enter the activation code beside Online devices. Login to Canvas on another computer and visit: canvas3d.io/connect. This is also available from the Main menu > Devices > Connect device.
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Palette should now be connected to your Canvas account!
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If you have any additional questions, please send us a message at support@mosaicmfg.com.
If you have any additional questions, please send us a message at support@mosaicmfg.com.
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4 Comments
Hi
i have issue to connect to Wifi, it can not show any network at all....
i have tried to troggle wifi on/off and resett my palette 3 pro butt nothing at all...
i can connect to eternet and there is no problem i can se it on canvas butt not true Wifi ???
my firmware is 22.08.11.0 and it has worked beafore...
i had it turned off when i dont use it...
Hi @pcchrister, can you send a short video of what you are seeing on your WiFi screen to support@mosaicmfg.com? We'll look into this for you, thank you.
When our district set up our Palette 3 Pro, we ran into some issues with internet and printer connections.
The Palette has not connected to our wifi or by use of ethernet connections.
I can not connect the Palette to our printers. I have attempted to create a connection to the following printers: Creator Pro and Dremel 3D45.
Any suggestions or assistance would be greatly appreciated.
Hi Ron, at this time, we are unable to run in connected mode with either the Creator Pro or Dremel 3D45 printers. You would still be able to print with them in Accessory mode: mm3d.co/p3-accessory