Introduction
In this guide you will learn how to:
- Connect Palette to the Internet using Wi-Fi on Palette 3, WiFi and ethernet on Palette 3 Pro.
- Toggle Wi-Fi on/off, disconnect and forget Wi-Fi networks.
- Connect Palette to your Canvas account.
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During the initial setup, after accepting the Terms of Service you can connect to the internet.
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Connecting Palette 3 to the Internet will allow for firmware updates to be completed wirelessly, and will make printer profile presets available. Additionally, it will allow you to connect Palette to your Canvas account.
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There are two options for connecting to the internet: Wi-Fi (Palette 3, Palette 3 Pro) or Ethernet (Palette 3 Pro only).
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If you skip connecting to the Internet during the initial setup, you can always connect from the side menu later.
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To connect to Wi-Fi: Tap Wi-Fi and choose an existing network from the list, or manually add a network using an SSID and a password.
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In case there are issues connecting to Wi-Fi during this initial setup, this can be skipped and entered again from the side menu.
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Wi-Fi options from the side menu include toggling the Wi-Fi on/off, disconnecting and forgetting networks if needed.
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Ethernet connection is available on Palette 3 Pro.
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To Connect to Ethernet: Click Ethernet to connect using an ethernet cable, and insert the cable into the port.
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Once an ethernet cable is plugged in, Palette 3 will automatically proceed with the Ethernet connection over Wi-Fi.
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If you skip this step during the initial setup, an Ethernet connection can be established at anytime by plugging in the cable.
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Once your Palette is connected to the Internet, you will be able to login to your Canvas account.
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A Canvas account can be created here. Connecting Palette to your Canvas account (with Internet) will allow for prints to be sent and monitored from Canvas.
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If you skip connecting to Canvas during the initial setup, you can always connect your Canvas account from the side menu later.
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Click Link to Canvas. This will provide you with an activation code to connect Palette to Canvas
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An activation code is generated on Palette.
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Enter the activation code beside Online devices. Login to Canvas on another computer and visit: canvas3d.io/connect. This is also available from the Main menu > Devices > Connect device.
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Palette should now be connected to your Canvas account!
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If you have any additional questions, please send us a message at support@mosaicmfg.com.
If you have any additional questions, please send us a message at support@mosaicmfg.com.
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10 Comments
I have the pallet pro 3 connected to the ethernet cord how do I know the connection is working? Also I have the pallet connected to a 3D printer with a double USB however the USB isn't sensed for some odd reason and I've checked with different double USB cords so the cord isn't whats malfunctioning in this situation.
hello
I have updated my printer to a k1
I use
1. Accesory mode
2.m Slic3r Canvas
3. Creality k1
The problem is that i set speed at first layer at 30 . But the transition tower is not afftected
This means that at firest layer it will go to 200 speed causing adhesion problems.
If i set the transition tower speed to 50 , my pronts will be very slow during transition.
How can i set a first layer speed at Sli3er for the transition tower?
I have my Palette 3 Pro and it was working well. However, nothing has changed in my setup, and now Canvas cannot send slices directly to Palette 3 Pro. I'm able to connect and use the controls (move in the x/y/z, view camera, start print that's already on memory), but on any existing or new projects, when I click on Send to Palette, I get a red popup over the button saying "Device Error: 500".
I know 500 code means there's a server connection error, but there does seem to be a connection if I can control the printer and palette from canvas3d.io website. Please let me know if there's anything else you need to help me with this issue. Thank you!
Edit: My mistake, I can properly send previously working projects to the palette, but not any new projects.
Things I have tried:
Disconnecting and reconnecting Palette to Canvas Account
Clearing Cache and Cookies
Using a different web browser
Using a different wifi
Justin -
Hi, please advise with 'Unable to connect to Canvas and retrieve activation code' in our Mosaic Palette 3 Pro.
