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Array firmware releases will be emailed directly to customers of the first production run.
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Keep the firmware file zipped when transferring to a USB drive.
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Insert USB drive into its port below the screen.
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Navigate to Settings > About on the front screen
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Select 'Update from USB' and then select the file from the USB stick to initiate the update.
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Updates will typically take around 30-60 minutes. If your update is taking significantly longer, or seems to have stalled, please contact your Account Manager
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After the update is complete, powercycle Array by turning the front power switch off. After a pause, power on Array again.
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If you have any additional questions, please send us a message at support@mosaicmfg.com
If you have any additional questions, please send us a message at support@mosaicmfg.com