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v.1.4.1

Minor Versionm

by Adalyn Ordono

Introduction

In this guide, you will learn how to:

  • Check if a new firmware release is available following Palette 3's on-screen instructions
  • How to update firmware either over WiFi or using a USB drive
  1. On Palette 3's menu, please go to Settings > Firmware. Click on Check for Updates.
    • On Palette 3's menu, please go to Settings > Firmware. Click on Check for Updates.

    • Please also visit our P3 Firmware Releases page to see if a new version is available.

  2. Check that Palette 3 is connected to the Internet from the side bar menu.
    • Check that Palette 3 is connected to the Internet from the side bar menu.

    • If there is a new version that Palette 3 can be upgraded to, the Update Available button will be green. Tap on this button to continue with the on-screen instructions.

    • Please do not power off Palette 3 or unplug the power during the update.

    Since the Palette 3 Pro often doesn’t finish loading a firmware, and the solution is to powercycle the system. It’s pretty much OK to ignore the warning here of turning it off.

    Larry Hatfield - Reply

  3. Visit P3 Firmware Releases to download the latest firmware version available. Transfer the zipped file to the the USB drive.
    • Visit P3 Firmware Releases to download the latest firmware version available. Transfer the zipped file to the the USB drive.

    • Plug the USB drive into one of Palette 3's ports. On Palette 3's menu, go to Settings > Firmware > Update from USB.

    • Select the version you would like to update Palette to, and proceed with the on-screen instructions.

    • Please do not power off Palette 3 or unplug the power during the update.

    • After the update is complete, tap Palette's screen to return to the main menu. Use the power options from the Settings menu to restart Palette.

Conclusion

If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.

13 other people completed this guide.

Mosaic Support

Member since: 04/02/2020

155 Guides authored

2 Comments

For update via USB drive on initial setup the Palette 3 Pro does NOT find the zipped file. Restart the Palette with the USB containing the zipped update plugged into the Palette and the unit will THEN find the update.

Jason Jelinek - Reply

Thank you! I was perplexed as to why it wasn't showing up...

Ola -

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