Skip to main content

V1.6.2

Minor Versionm

by Jonny Yeu

Introduction

Canvas Hub streamlines your 3D printing process by providing wireless connectivity between your printer, Palette 2, and printer. Your G-Code and settings are now accessible across your devices.

Video Overview

  1. Disconnect the power cable from your CANVAS Hub and open it up by inserting a flat head screwdriver under the lip of the lid and prying the top lid off. Gently lift the PCB out of the enclosure. Flip over the board and remove the SD Card.
    • Disconnect the power cable from your CANVAS Hub and open it up by inserting a flat head screwdriver under the lip of the lid and prying the top lid off.

    • Gently lift the PCB out of the enclosure.

    • Flip over the board and remove the SD Card.

  2. Insert the microSD card into your computer. An adapter may be necessary.
    • Insert the microSD card into your computer. An adapter may be necessary.

    • Install the application 'balenaEtcher.'

    • Verify which drive your microSD is present on (in this example, our SD card is on the E: drive).

  3. Open balenaEtcher, and click 'Flash from file'. Load the image zip file.
    • Open balenaEtcher, and click 'Flash from file'. Load the image zip file.

    • Once loaded, Etcher should automatically select the drive for your SD card.

    • Select 'Flash!'. The process should take a few minutes to write onto your SD card.

    • Reassemble your CANVAS Hub and follow the guide for setting up your CANVAS Hub. Please note that your new web address is 'ABCD-CH-canvas-hub.local/'.

  4. Find a spot to setup your Canvas Hub. We recommend positioning your Hub closer to a router if your printer setup permits it and ensuring that the USB cable connected to your printer is long enough to reach the Hub without getting in the way of any of your printer axes during movement.
    • Find a spot to setup your Canvas Hub. We recommend positioning your Hub closer to a router if your printer setup permits it and ensuring that the USB cable connected to your printer is long enough to reach the Hub without getting in the way of any of your printer axes during movement.

    • Connect your power supply to the outlet and Canvas Hub. Check that your indicator light turns on. Once connected, please wait approximately 3 minutes to initialize and set up an access point to connect.

    • We recommend waiting for the entire 3 minute duration as trying to access your Canvas Hub interface too early can cause it to reset and prolong the process of getting itself setup.

  5. Locate your Canvas Hub serial number. This can be found on the bottom of your Canvas Hub unit or on the lid of the packaging box. The serial number has the format of XXXX-XX and is not case sensitive. In this case, the serial number is '0ALX-CH'.
    • Locate your Canvas Hub serial number. This can be found on the bottom of your Canvas Hub unit or on the lid of the packaging box. The serial number has the format of XXXX-XX and is not case sensitive. In this case, the serial number is '0ALX-CH'.

    • If the Canvas Hub has been factory reset, the new serial number will be abcd-ch

    • Once your unit has been plugged into the power for 3 minutes, you'll be able to connect your Canvas Hub to its internal website.

  6. At this point, your Canvas Hub is broadcasting its own network that can be located on your WiFi networks. The name for this network will be the same as your serial number with the format 'XXXX-XX-canvas-hub'. In our example, the network is called '0ALX-ch-canvas-hub' or 'abcd-ch-canvas-hub'. Connect to your Canvas Hub's hotspot. 
    • At this point, your Canvas Hub is broadcasting its own network that can be located on your WiFi networks. The name for this network will be the same as your serial number with the format 'XXXX-XX-canvas-hub'. In our example, the network is called '0ALX-ch-canvas-hub' or 'abcd-ch-canvas-hub'. Connect to your Canvas Hub's hotspot. 

    • Even if you are connected to the Canvas Hub's WiFi, it may indicate a status of 'No Internet'; this is normal.

  7. Once connected to the hub's network, locate the unique web page for your Canvas Hub unit. Similar to the network name, insert your serial number with the format 'XXXX-XX-canvas-hub.local/' into the browser of your choice.
    • Once connected to the hub's network, locate the unique web page for your Canvas Hub unit. Similar to the network name, insert your serial number with the format 'XXXX-XX-canvas-hub.local/' into the browser of your choice.

    • In our example, this would be '0ALX-CH-canvas-hub.local/' or 'abcd-ch-canvas-hub.local/'

    • If this address does not connect, please enter the IP address '10.0.0.5/' into your browser.

    • Please use 'http://' at the beginning of the URL, and the forward slash ('/') at the end of the address. If you are unable to connect, please visit our troubleshooting.

  8. Now that you're connected to the Canvas Hub interface, you will connect Canvas Hub to your home network. Go to the Settings menu (wrench icon near the top of the screen) and select Network Connection on the left-side menu. Select the desired WiFi network and click Connect and input the password. In our example, we've connected to network "BELL953". Canvas Hub will automatically restart itself after this selection to connect to the chosen network. Canvas Hub will not appear on 5GHz networks, so ensure that you are using a network that is running on 2.4 GHz.
    • Now that you're connected to the Canvas Hub interface, you will connect Canvas Hub to your home network. Go to the Settings menu (wrench icon near the top of the screen) and select Network Connection on the left-side menu. Select the desired WiFi network and click Connect and input the password.

    • In our example, we've connected to network "BELL953". Canvas Hub will automatically restart itself after this selection to connect to the chosen network.

    • Canvas Hub will not appear on 5GHz networks, so ensure that you are using a network that is running on 2.4 GHz.

    • This can take anywhere between 3-5 minutes. If you are stuck on the 'Rebooting' screen for more than 5 minutes, please refresh the page on your browser.

  9. Once Canvas Hub has connected to your home network, ensure that your computer has also reconnected to this network. For some users, your computer will reconnect automatically but for others, you may need to re-enter your credentials. 
    • Once Canvas Hub has connected to your home network, ensure that your computer has also reconnected to this network. For some users, your computer will reconnect automatically but for others, you may need to re-enter your credentials. 

  10. To allow uploading of your sliced files directly from Canvas, you will need to first connect your account to Canvas Hub. In Octoprint, go to the Canvas tab and click "Get activation code".
    • To allow uploading of your sliced files directly from Canvas, you will need to first connect your account to Canvas Hub. In Octoprint, go to the Canvas tab and click "Get activation code".

    • Visit canvas3d.io/connect to enter the activation code and link your Canvas account to Octoprint.

    • To remove a CANVAS Hub from your account, login to CANVAS and go to Devices.

  11. Now that your Canvas Hub can talk wirelessly to your desktop computer, connect your Hub to your printer. Depending on your printer's USB slots, select the provided USB-B or micro-USB cable. Insert the USB-A side into any port of your Hub and the other end into your printer. 
    • Now that your Canvas Hub can talk wirelessly to your desktop computer, connect your Hub to your printer. Depending on your printer's USB slots, select the provided USB-B or micro-USB cable. Insert the USB-A side into any port of your Hub and the other end into your printer. 

    • Once the cable is connected, connect your printer onto OctoPrint by selecting Connect on the main screen under Connection. The Connection tab will minimize once the printer is connected to CANVAS Hub. You'll also notice that the State will read Operational in the State tab.

  12. Lastly, connect Palette 2 to Canvas Hub. Turn on Palette 2 using the power switch on Palette's side and connect the provided micro USB. Attach the other end to any USB port on the Canvas Hub.
    • Lastly, connect Palette 2 to Canvas Hub. Turn on Palette 2 using the power switch on Palette's side and connect the provided micro USB. Attach the other end to any USB port on the Canvas Hub.

    • Return to OctoPrint. Under the Palette 2 tab, select Connect to Palette 2 to complete the connection between your Palette 2 and Canvas Hub. When your Palette 2 successfully connects the Connection Status will change to 'Connected'.

    • If you're having issues with connecting your Palette and printer to your Hub, please try:

    • Unplug your Palette from the Hub.

    • With your printer connected and powered on, attempt to connect to your printer via OctoPrint by manually selecting the serial port instead of the AUTO selection.

    • There should only be ~2 options to select from, so if one does not work, please attempt the other options until you successfully connect.

    • Once connected, plug your Palette back into the Hub and connect on the OctoPrint interface.

    • If you're still running into issues, please visit our page here.

Conclusion

If you have any additional questions, please send us a message at support@mosaicmfg.com.

6 other people completed this guide.

Mosaic Support

Member since: 04/02/2020

2,677 Reputation

138 Guides authored

20 Comments

So, followed the directions and updated the Palette plugin then ‘update all’ as told in the video, now I have a Canvas Hub that has no ‘Canvas’ tab. Been googling and everything talks about updating octo by doing X Y and Z which I have 0 experience in a linux environment so its like speaking another language to me. Looks like I now have an expensive snazzy looking brick.

Russell - Reply

Hi there, sorry about this issue you’re seeing. It would be best to do a new installation of Octoprint and our plugins following the steps in this Canvas Hub Reset guide. This will have you write a new image file onto the microSD card inside the hub, which includes a newer version of Octoprint and our plugins which are compatible with Python 3. Please be sure to download the image file for your correct Canvas Hub model. If you run into issues while doing this, please contact our team at support@mosaicmfg.com and we can provide further assistance.

Adalyn Ordono -

I have 2 new out of the box Canvas Hub’s Purchased 18 months ago. Tried to configure Hub #1. WiFi does not function. Polled with 2 Windows machines and 1 Mac. The hub does not appear. Rebooted many times no change. Download Hub Image, burned to factory SD card, same result. Burned Image to a new SD card same result.

Tried Hub #2. Same results. WiFi not functioning.

Any Suggestions?

Jeff

Jeffsux - Reply

Hey Jeff, is your network 2.4 or 5 ghz?

Jonny Yeu -

Thanks for the reply, Johnny, and for looking into this…

Heres a screenshot of the current versions tab of the Hub i recieved.

let me know if you need more…

https://cdn.discordapp.com/attachments/7...

Aeolus Scarpitta - Reply

Add Comment

View Statistics:

Past 24 Hours: 3

Past 7 Days: 13

Past 30 Days: 72

All Time: 5,931

Contact Mosaic Support Team

© 2022 Mosaic Manufacturing Ltd.