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Jonny Yeu

As Mosaic's Customer Success Lead, I aim to make your Palette experience as enjoyable as possible. Send me a message anytime!

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  • Setup Guide: DIY CANVAS Hub (OctoPi + CANVAS and P2 Plugins)

    If you are building your own CANVAS Hub, you'll be able to connect your printer and Palette via OctoPrint to control, load, and start your print files. The following steps will walk you through how...

  • CANVAS Hub Plugins with Robo Printers (R2/C2)

    Since Robo printers contain a built-in Raspberry Pi it is possible to download and install the CANVAS Hub plugins directly. However, because of differences between the Robo and desktop versions of ...

  • CANVAS Onboarding Tutorial

    If you're using CANVAS and Palette 2 for the first time, you can now access a tutorial directly on CANVAS.   Instructions Open CANVAS (https://canvas3d.io). Click the Main Menu on the top left of ...

  • Getting Started Guides

    If you've lost the provided Getting Starting Guide for your Palette 2 (Pro), Palette 2S (Pro), or CANVAS Hub (S), you can find them below:   Palette 2 Getting Started guide Palette 2 Pro Getting St...

  • Troubleshooting Firmware Update

    In the rare case that your Palette 2 (Pro) does not power on or something has gone wrong during the use of the Firmware Updater, please follow the steps below. Please ensure that your Palette is pl...

  • CANVAS Hub Plugins Release Notes (March 3rd, 2020)

    Palette 2 Plugin 2.4.12 - March 3rd 2020 Other Maintenance update. There are no significant changes to the plugin. P2 Plugin API endpoint added to obtain job information for developers who wish to...

  • Printer Compatibility with Palette

    MAKE MODEL(S) Accepts non-proprietary 1.75mm Filament MaterialCompatibility Uses supported file format Compatible with Palette Notes 3D Systems CubePro (+ Duo, Trio) Yes Yes No (.cubepro) No P...

  • Chroma Release Notes (Feb 11, 2020 update)

      Download Chroma Here. Chroma 3.2.2 (Feb 11, 2020) Upgrade GPX binary to resolve compatibility issues with newer Mac OS versions Fix broken tooltip text for some splice settings fields Chroma 3....

  • Chroma V3.2.2

    Mosaic™ Chroma Software v3.2.2 (Updated: Feb 11, 2020.)   Operating System Download Link Windows (x32 or x64) Download macOS Download Linux (x64, Tested on Ubuntu 18.04) Download Note: ...

  • Palette and Printer Setup

    The following instructions will help you set up Palette with your printer for the first time for Bowden, Direct Drive, or Delta printers. Watch Video Bowden setup (CR-10) Direct Drive setup (Maker...