retracting instead of extruding


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    Jonny Yeu

    Hi Richard, sorry to hear that you're experiencing these issues. We're aware of a recent issue with Prusa's latest firmware which causes problems in OctoPrint when using the SmartLoad feature. We've been informed that OctoPrint plans to release a fix for this in their next update.

    For the time being, could you please try and print without a Hub in Accessory mode to see if the problem persists? You can follow the steps here:

    If you have any other questions, please don't hesitate to reach out to our Support team (, we're happy to help!

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