Palette 2 locks up

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3 comments

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    Jonny Yeu

    Hey Rob, when Palette locks up, what does it show on the screen?

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    Rob Sherman (Soulfiber)

    It looks like it is still running. The timer is frozen at 28 and the display is completely unresponsive. There are no errors displayed. 

    This only happens when I choose to print without a transition tower. I cannot purge off the side. 

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    Jonny Yeu

    Could you please share the print files with us? You can send this to support@mosaicmfg.com.

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