I went to move my Palette 2 tonight and accidentally press on usb cable where it connects to the unit. I heard a horrifying crunch like the port was snapping off the board. I thought for sure I just broke my brand new Palette 2. Luckily it seems to still be functioning at least enough for me to flash the firmware. It does wiggle a bit now
Make sure to avoid any strain on the usb connection.
I did find that there is already a maintenance article posted for how to replace the I/O board. Perhaps the port can be strengthened with a new board in the future.
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