Palette 2 shipping notifications

Comments

72 comments

  • Avatar
    Jonny Yeu

    Hi Rick, units have begun shipping out and based on your order number, I expect that you'll receive an e-mail notification sometime next week containing your tracking number.

    Please let us know if you have any additional questions by e-mailing us at support@mosaicmfg.com.

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    ToddA

    I don't know if it will make you feel better or worse, but I received a tracking number for my P2 and Canvas Hub this morning so they definitely are shipping out.

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    RickV3D

    This makes me sad lol. Thanks for the heads up though.

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    Jeff Sondag

    Makes me sad also. I had been hoping mine would ship out Monday. The "Palette 2 not connected" message in my octoprint plugin is taunting me.

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    RickV3D

    I feel as if they used the worlds slowest fulfillment center possible haha. Looks like I'm getting mine next week.

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    Scott Mello

    Todd A when did you order yours? 

    I pre ordered mine in August so I was hoping it would be this week. 

    The anticipation is killing me!!! Lol

  • Avatar
    ToddA

    I ordered mine probably an hour after the pre-order went up.  It was pure luck.  I'd been thinking of getting a Palette+ and decided to order one.  I went to the website to place an order for the P+ and saw the announcement for the P2.  I guess it was fate.

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    RickV3D

    Yeah, ours won't be coming for awhile haha, I got mine back on week 3 of being up.

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    ToddA

    Well I'll still have some issues to overcome.  I ordered a Canvas Hub, but I have Flashforge Dreamer whose support is currently listed as "Coming Soon", so I probably will have to use Chroma for awhile.  The only other printer I have is a MP Mini Delta ($80 Black Friday deal) and although the Hub (and Octoprint) support Monoprice printers, I suspect I can't use the P2 with it because the bed is so tiny.  AFAIK, there is a minimum size for the transition tower no matter how small your actual print, and the tower would probably take up most of the Delta's bed.

  • Avatar
    Jonny Yeu

    Hey ToddA, apologies for old information on the compatibility page, but we are currently compatible with FlashForge Dreamers. You can actually set up a profile before you receive your unit (https://canvas3d.io).

    We do have a minimum transition length of 30 mm, so you should still be able to fit it on the MP Mini Delta! However, if you're planning on using the Dreamer, please ensure that you select FlashForge as the Firmware Type (under Advanced Settings in your Printer Profile):

  • Avatar
    RickV3D

    At least one person got good news!

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    Scott Mello

    Hopefully we will get some good news soon too @RickV3D

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    Steve Gibson

    Hopefully this doesn't become a prusa shipping situation, delay after delay

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    RickV3D

    We're currently at like 2 months what's a few more weeks XD

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    Steve Lionel

    In the Facebook group I have seen posts from at least a couple of people who received their P2s, and some more who got shipping notices. I figure I'll get mine next week.

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    Joelito Real

    Don't worry it will arrive soon and I'm sure it wont take more than 6 months.

    Just to let you guys know I survived waiting more than 6 long months for Prusa MMU 2.0 and yet I still got zero successful print so I ordered Mosaic Palette 2 to replace the latter.  Even until now I'm still trying to debug Prusa MMU 2.0 and will surely go to my stock room once my Mosaic Palette 2.0 arrive.

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    RickV3D

    Ouch!

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    Joelito Real

    My Prusa MMU2.0 is six months wait + almost 2 months debugging(going 2 months in Dec10).  Mosaic Palette 2.0 is my only hope for my projects.

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    ss220astro

    Order #2705 here, any idea on a ship date?

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    Joelito Real

    Someone just posted order #24xx has been shipped 35 minutes ago.

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    Edgar Haase

    I am order #2471, and have not yet received a shipping notice. So close... ;)

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    Edgar Haase

    Closer than I suspected. I just received my notice and tracking number.

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    RickV3D

    Good to see some people getting there's. I still think they used the worlds worse fulfillment center. Must be a tiny operation. Making progress though.

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    Joelito Real

    Good for you guys. Yours is 24xx(2 x's) series while mine is 34xxx (3 x's). Long way to go.

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    RickV3D

    Should've went through Amazon... People who ordered theirs after us on Amazon are getting them tomorrow... This fulfillment center Mosaic chose is the worst one haha.

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    Scott Mello

    Wtf! How is that fair? I guess the ones that supported them from the beginning aren't as important as Amazon customers

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    RickV3D

    I have no idea. I'm just shaking my head at this point lol. It's been a really terrible roll out. All we can do is wait haha. Cross your fingers!

  • Avatar
    Mosaic Manufacturing

    Hey everyone, Amazon has only shipped a small handful of units. They were supposed to hold onto units until Dec 7 but had processed a few orders accidentally.

    Scott Mello, your order is already in the US fulfillment centre and you should be receiving the tracking number in the next 1-2 days.

    RickV3D, your order number is later, so I expect that you would receive news about your order in the next 1-2 weeks.

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    RickV3D

    Oh god... I was suppose to hear back this week and finally get shipping... Now 1-2 more weeks lmfao. Good luck Scott. I'm fscrewed even longer. Who the hell are they using as a fulfillment center? They are terrible.

  • Avatar
    Steve Gibson

    RickV3D aren’t you the guy that just said
    “We're currently at like 2 months what's a few more weeks XD”

    Lol... just messing with you

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