Pings are checkpoints in a print. Palette knows how much filament a printer uses over time, but Palette needs clear checkpoints to understand how much filament the printer was supposed to use during this time.
You can view and download pings when printing in Connected Mode.
- Start a print in Connected Mode.
- Go to the Palette 2 tab on the CANVAS Hub page.
- Expand the latest ping section to view all pings during the print.
- While the print is running or when it's complete, you may download the ping log as a text file.
Notes: The first ping should occur after the first few layers or after around 350mm of filament is printed (visually this will be the print head moving to where the transition tower will be printed). Ping logs are available to download until starting a new print or disconnecting Palette 2.
If you have any additional questions, please send us a message at firstname.lastname@example.org.