CANVAS Hub Network Connection Troubleshooting

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    Michael K McCandless

    I've left my Canvas Hub up for 2 hours and it still is not showing its WiFi network.  Is there some way to factory reset it or something?

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    Jonny Yeu

    Hey Michael, sorry to hear that you're experiencing these issues, but you can reset your Hub following the steps here:

    If you're still running into problems, please send us an e-mail at and we can provide additional assistance.

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    Keith Weber


    I connected to the 2.4 local network but I still can't connect to the hub after the reboot sequence.  What else should I try? 


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    Jonny Yeu

    Hey Keith, I see on another thread that you were able to successfully connect. Please let us know if you ever have any other questions.

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