Firmware Update

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21 comments

  • Avatar
    Joshua Chu

    Would be good to actually show what's the latest version that's available in the app.

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    Neal Weeks

    Palette2 should be plugged into power outlet and turned on also.

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    keithywhites

    can this be updated while connected through octoprint instead of moving the p2 to my computer?

  • Avatar
    Jonny Yeu

    @keithywhites not at this time, but it's something we'll discuss in the new year.

  • Avatar
    Redemptioner1

    I see there is a version 2.1.2, can you please update links and description

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    Pascal Cristinelli

    Je vois qu'il existe une version 2.1.2, pouvez-vous s'il vous plaît mettre à jour les liens et la description

     
     
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    Rodney Lorimor

    I believe you could help a lot of us if you could change the filename to reflect the version number. It would allow us to keep several versions of the software and not have to change the name ourselves. 

  • Avatar
    Jonny Yeu

    Hey Rodney, the actual download on this page is the Updater version (V1.1.1). The firmware that is uploaded from this Updater is the firmware version (V4.0.3). I apologize for any confusion.

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    Barry Harding

    The link for the linux updater does not work. Any help with it is greatly appreciated...

  • Avatar
    Jonny Yeu

    Sorry about that, Barry! We've just recently fixed the issue with the Linux updater, could you please try again?

     

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    Barry Harding

    Works as expected. Thanks for fixing it fast, saves me from trying to find a windows system :)

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    Jan Doubrava

    Error with the last fw update.

    When calibrating for a new printer, palette asks for wrong color change.

    1. Step cleaning nozzle with transparent filament

    2. loading the filament out of palette

    3. step palette asks for color in ext.1, but that is a second color in the produced filament

  • Avatar
    Jonny Yeu

    Hi Jan, could you provide some additional information about the issue that you're seeing? When you're loading the clear filament into your printer, there's no need to load the clear filament into Palette. 

    Also, are you printing the two-color keychain model (https://www.thingiverse.com/thing:3301571)?

    If possible, could you please share a video of the error that you're seeing?

  • Avatar
    Jan Doubrava

    Palette factory reset.

    New printer calibration.

    keychain two colors.

    In the initial change from transparent filament,

    palette asks for material in extruder 1 but the first produced filament is from ext.2

    asks for wrong color

  • Avatar
    Jonny Yeu

    Hi Jan, thanks for clarifying. Could you possibly share a video of what is occurring? We haven't seen this issue with the new update, but it may be easier to isolate the issue if we can see what is happening when Palette is asking for the wrong color.

  • Avatar
    Ramon Schweizer

    Hi Jony

    since last Firmware upgarade my Palette 2 Pro always has problem with splicing.
    The filament is breaking during print. 10 times happend so far, before the upgrade it never has been happening.

    I replaces the splicing tube without any change.

    My prusa stands still, ran out of filament. Ever end ever again.
    Palette has only spliced 25 / 250 splices, print mode is Random with 4 inputs.
    And every time the filament breaks in the Palette buffer zone.

    Sure, I can do the splice tuning, but it's strange that cames after the FW upgrade

  • Avatar
    Jonny Yeu

    Hi Ramon, I'm sorry to hear that you're receiving weak splices since the update. What are you Splice Tuning settings? If possible, could you share some pictures of your splices with these settings? We can make further recommendations once we're able to examine your splice quality. You can send this information to us at support@mosaicmfg.com.

  • Avatar
    Ramon Schweizer

    Hey Jonny

    I updated from 0,0,0 to 1,1,1 spice settings (Heat, Compress, Cool).

    It works now for me and the splices are looking same as before the update happend.

  • Avatar
    Jonny Yeu

    Hi Ramon, thanks for sharing, please let us know if you experience any further issues with your splices.

  • Avatar
    Stan Fisher

    With the known defects in 4.0.3 FW I think you guys should pull this page or at least plaster a big fat warning at the top that there are known issues being worked on when using Single Color or Multi-Spool mode that could empty your filament spool all over your work space at random.  (as I have witnessed first hand)   People who haven't updated to 4.0.3 should probably NOT do it.

  • Avatar
    Steve Chappel

    Is there access to previous firmware? I am trying to narrow down my problem, from when I was printing perfectly 1 month ago, went on a one month trip, and on return I simply updated the firmware and CANVAS plugins and I cannot get a print to work at all now. Prusa MK3 prints fine in standalone, single color, so it is calibrated just fine.

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