- 43 Screen Freeze Error - If you've received this during a print, communication was lost and the print should pause.
- 101 Communication Error - Please restart your Palette.
- 102 Incorrect Splice Core detected - This occurs if a Splice Core is used on a Palette 2 Pro or if a Splice Core Pro is used on a Palette 2. Please ensure that you're using the correct Splice Core for your version of Palette.
- 103 Runout detection error - This error occurs when there is an issue with the runout detection switches in Palette. Please check the connections using this article.
- 104 Homing switch error - Palette was unable to clear the homing switch during a splice.
- 111 Cut Error - Palette's cutter is not operating correctly. Please refer to this article to check the condition of your cutter blade.
- 112 Error clearing outgoing during startup - This error occurs if Palette detects that filament is not being cleared from the outgoing tube properly. Please remove the outgoing tube and ensure that the filament path is clear.
- 120 Buffer collapse - The buffer switch is triggered while a splice is being created and a warning is issued. Please check your print speed. If you're using a CANVAS Hub, please use the Slowdown during splice option in OctoPrint (SETTINGS > PLUGINS > PALETTE 2 > ENABLE ADVANCED OPTIONS > SAVE).
- 121 Buffer collapse - The buffer switch was unexpectedly pressed and a warning is issued. Please check filament path for jams.
- 301 Invalid PPM - Please run Palette Calibration.
- 302 Invalid SPC - Please run Palette Calibration.
- 311 Incorrect Major Version - There is an issue with Palette's firmware. Please re-flash the firmware on your unit.
- 312 Firmware update required - Please update your Palette's firmware.
We will constantly be updating this page with new errors. If you have any additional questions, please send us a message at support@mosaicmfg.com.
23 Comments
After starting a print and it go to load the filament it say it run into a error now error code as all.
It's a 3 pro
paul - Reply
Error Code 43 does not cause the print to “Pause” as this says. It causes the print to error and stop. I keep getting error 43 “Unable to communicate with USB device”, Reset. error 10 minutes prior to a 28 hour long print completing. I have a P2 running on OctoPrint and a Prusa MK3S printer.
Greg Kats - Reply
Hey Greg, are you up to date with Hub plugins and Palette fw?
Jonny Yeu -
I have the palette 3 pro and I am getting error 131. What does this mean and how do I fix it?
Jacob Byerline - Reply
Hey Jacob, P3 errors can be found at http://mm3d.co/p3errors, but this seems to be an issue with a broken splice or splice jam. Are you able to clear filament from your unit?
Jonny Yeu -