Did as instructed. First try failed but the error message changed to “No P2 device…”. Connected to a different USB port, tried again, and was met with a sucessful update. Thank you for the prompt reply and excelent advise. Hopefully the rest of my set-up nad tuning of my unit goes smoothly. At least I know I can get quick response and help if needed.
Recieved my Palette 2s Pro and Hub yesterday (11/30). Hve been trying to update firmware per the “How To Get Started With Palette 2” instructions, step 3. Downloaded the Firmware Updated and I can’t get it to recognize my unit. I’ve followed all trails to firmware troubleshooting, etc. with no sucess. I get “Error: no ports to check).
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Alina,
Did as instructed. First try failed but the error message changed to “No P2 device…”. Connected to a different USB port, tried again, and was met with a sucessful update. Thank you for the prompt reply and excelent advise. Hopefully the rest of my set-up nad tuning of my unit goes smoothly. At least I know I can get quick response and help if needed.
Regards
Hello,
Recieved my Palette 2s Pro and Hub yesterday (11/30). Hve been trying to update firmware per the “How To Get Started With Palette 2” instructions, step 3. Downloaded the Firmware Updated and I can’t get it to recognize my unit. I’ve followed all trails to firmware troubleshooting, etc. with no sucess. I get “Error: no ports to check).