Hi, I'm having trouble seeing my Palette3 Pro on my Canvas account reliably. The Palette3Pro says its "Connected" to Canvas, and I can access it from my browser, but seems to randomly show up & then disappear in my Canvas list of available devices.
Even when it IS connected to Canvas, I'm getting a timeout error for sending my sliced files to the Palette3 Pro. I'm using the Palette device in "Accessory Mode". I've had this problem with the Palette connected to my local network via Ethernet AND Wifi.
This also means I can't stream from the camera to Canvas even though I have it plugged into the Palette AND the Palette recognizes the camera is attached to it.
My Palette3 Pro doesn't seem to show up in Canvas even though the front panel and web interface of the device show that it is connected to the Internet and Canvas. How do I get Canvas to recognize that it is on ?
We have a small lab here and typically shut down the printer and peripherals overnight when they're not being used. If the Palette is back on and reports that it's registered, it seems like Canvas should be able to detect that.
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I'm also seeing this problem. Palette3 Pro shows a webcam connected, but there is no video showing up.
Hi, I'm having trouble seeing my Palette3 Pro on my Canvas account reliably. The Palette3Pro says its "Connected" to Canvas, and I can access it from my browser, but seems to randomly show up & then disappear in my Canvas list of available devices.
Even when it IS connected to Canvas, I'm getting a timeout error for sending my sliced files to the Palette3 Pro. I'm using the Palette device in "Accessory Mode". I've had this problem with the Palette connected to my local network via Ethernet AND Wifi.
This also means I can't stream from the camera to Canvas even though I have it plugged into the Palette AND the Palette recognizes the camera is attached to it.
My Palette3 Pro doesn't seem to show up in Canvas even though the front panel and web interface of the device show that it is connected to the Internet and Canvas. How do I get Canvas to recognize that it is on ?
We have a small lab here and typically shut down the printer and peripherals overnight when they're not being used. If the Palette is back on and reports that it's registered, it seems like Canvas should be able to detect that.