Rhesa Alleyne

Hi Tommy,

Thank you for your interest in Palette! Regarding your question about Palette's compatibility with the Ankermake M5C I am happy to let you know that it is compatible.

Palette has three compatibility requirements for potential printers:  They must use non-proprietary filament; the filament has to be 1.75mm in diameter; and it needs to be compatible with Canvas or PrusaSlicer, if you are using the P2PP plugin - Please note: Palette can only be used with these two slicers.

Hi Jose,

Thank you for your interest in Palette. The Dremel 3D45 printer can only be used in accessory mode.

Hi Josh,

Thank you for your interest in Palette! Regarding your question about Palette's compatibility with Tronxy X5SA-500 Pro, I am happy to let you know that it is compatible in connected mode.

Hi William,

I am happy to inform you that Creality's K1 Max is compatible with Palette however, because it does run on Klipper it is only compatible with Accessory Mode. In accessory mode, palette’s splicing and the printer’s execution of the G-Code are separate. A file is sent to Palette to create splices, while the G-Code is sent to the printer using a compatible method or storage device (e.g. over WiFi, USB drive, microSD/SD card).

Hi Andre,

Thank you for your interest in Palette! Regarding your question about Palette's compatibility with Sovol T500, I am happy to let you know that it is compatible, however, because it does run on Klipper it is only compatible with Accessory Mode.

Hi Jonathan,

Sorry to hear that you are having issues with your Palette. There haven't been any new firmware releases for Palette because this version is stable and does not present any major issues at this time. Currently, our team is focusing our efforts on developing our Array and Element products but nonetheless, I am happy to assist you with the issues that you are having. Can you send us an email at support@mosaicmfg.com detailing the issues that you having with your Palette?

Hi Aaron,

Thank you for reaching out to us. Can you send us an email to support@mosaicmanufacturing.com with more information on what 3D printer you are trying to connect palette to and pictures of your current setup and I'd be more than happy to assist you with troubleshooting this issue.

Hi there,

Palette is only compatible with Klipper firmware via accessory mode. While Orca slicer is not compatible, you do have the option of using PrusaSlicer with P2PP or our proprietary slicing software Canvas.

Hi Savannah,

For information regarding the tube clip suitable for the Creality Sprite Pro Direct Drive, I recommend referring to the resources available at http://mm3d.co/p3-resources.

Hallo, helaas zijn er op dit moment en in de nabije toekomst geen nieuwe updates gepland voor Palette, aangezien deze versie stabiel is. Als u een specifiek probleem ondervindt, kunt u mij dit laten weten. Ik help u graag verder.