im having issues with my initial start up and trying to update firm ware it shows Screen board (1 of 3)- 100% and and error (opening COM3: access denied) when this comes up i can here something kinda make a snapping noise inside the palette and the sceen turns back on saying firmware update in progress i let it sit overnight incase it was actually updating but with no progress. i’ve unpluged and plugged it back in. im not sure were to go from here
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