I have a Palette 3 Pro. I am trying to get it connected to Canvas. When I click on “Link to Canvas” on the Palette, I keep getting the following message… “Unable to connect to Canvas and retrieve Activation Code”. I’ve updated to the latest firmware and have rebooted the Palette many times. It is connected to Wi-fi which is working (it will check for a firmware update over wi-fi and tell me that I have the latest). Any suggestions?
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I have a Palette 3 Pro. I am trying to get it connected to Canvas. When I click on “Link to Canvas” on the Palette, I keep getting the following message… “Unable to connect to Canvas and retrieve Activation Code”. I’ve updated to the latest firmware and have rebooted the Palette many times. It is connected to Wi-fi which is working (it will check for a firmware update over wi-fi and tell me that I have the latest). Any suggestions?