Martin Dix

I recently had to rebuild by Canvas hub as it would not connect to my updated WiFi router. I have completed the build and...

I have recently replaced my wifi router with an Asus RT-AX88U and now the canvas hub cannot connect to the wifi. I have...

Hi - I’m just trying to reprint the keychain as I have had problems recently and I have discovered a problem. One of the...

I’ve attached a webcam to my Hub S but I don’t know what I should put into the Stream URL?

I’m trying to print the test piece and I’m finding that the first splice fails immediately when it hits the buffer. All...

I have this problem but only when using SLIC3R. It used to work fine...

Hi Rupert. The hub is connected and I have been dowloading and uploading to the Palette and printer directly (bypassing the hub). However I would really like to get the hub connecting as it used to work. so to summarise: (1) The account is connected in the Canvas hub (2) The hub appears as connected in the Canvas app (3) I’m really don’t want to carry on with the workaround as I’ve already bought the hub… Martin

Thanks Jonny. It’s a private network and requires a password to access (which I have entered). I have tested it where the hub was about 2 feet from the router.

Every time I try this, the splice fails and the print jams. Is there any way to change the default splice settings so they work?