Hi Jonny, i’ve tried emailing you (4 days ago) but while i don’t get an reply i assume i perhaps have a wrong emailadres? Nonetheless, I've tried the password based on the serial number what you suggested but still no luck. What other options do I have?
Hi Jonny Yeu, thank you for your reply I’ve tried to login on the RPI but unfortunately I get ‘access denied‘. I’m sure we didn’t change default inlog credentials but it doesn’t work. I’ve tried all deafult inlog credentials i could find online but none of them work.
Additionally to my previous post I'm also unable to manually print by downloading the file from Canvas and uploading it to Canvas Hub. Palette 2 is 'connected', but when I then press connect to my Snapmaker 2.0, the connections with Pallete 2 gets disconnected and I get an error that he is unable to connect.
I'm than again able to connect again to Pallete 2 'connected' but as soon as I than connect tot Snapmaker 2.0 the same happens all over again.
We are experiencing the sames issues as described above. We use Octoprint 1.6.1 and after updating the Canvas plugin to 3.0.3 the Canvas tab is not showing up. Nor do we see the Canvas plugin within the Plugin Manager. If needed i’m willing to downgrade the plugin to 2.3.3 but i’m unable to find this online? Can somebody help me?
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Hi Jonny, i’ve tried emailing you (4 days ago) but while i don’t get an reply i assume i perhaps have a wrong emailadres? Nonetheless, I've tried the password based on the serial number what you suggested but still no luck. What other options do I have?
Hi Jonny Yeu, thank you for your reply I’ve tried to login on the RPI but unfortunately I get ‘access denied‘. I’m sure we didn’t change default inlog credentials but it doesn’t work. I’ve tried all deafult inlog credentials i could find online but none of them work.
Any ideas how to factory reset without login?
Additionally to my previous post I'm also unable to manually print by downloading the file from Canvas and uploading it to Canvas Hub. Palette 2 is 'connected', but when I then press connect to my Snapmaker 2.0, the connections with Pallete 2 gets disconnected and I get an error that he is unable to connect.
I'm than again able to connect again to Pallete 2 'connected' but as soon as I than connect tot Snapmaker 2.0 the same happens all over again.
We are experiencing the sames issues as described above. We use Octoprint 1.6.1 and after updating the Canvas plugin to 3.0.3 the Canvas tab is not showing up. Nor do we see the Canvas plugin within the Plugin Manager. If needed i’m willing to downgrade the plugin to 2.3.3 but i’m unable to find this online? Can somebody help me?