Emerson Corder

What is the Pallet 3/Pro units OS based/built off of? Is it proprietary or Linux based? How about the firmware? @jonnyyeu

After stepping away from this frustrating machine, I finally came back to it, only to find Mosaic has broken yet another...

My Palette 2S Pro was defective from the factory. Ping/Pong errors, not measuring extruded filament correctly,...

“Hey Ant, Palette doesn’t interface directly with Klipper, but it is compatible with printers that use this firmware.” @jonnyyeu Can you elaborate? It's compatible how? Is Connected mode supported?

This was literally asked and answered 13 hours ago, and is the third question below yours… Can I connect a web cam to canvas.io?

You’d think that would be an available option at launch considering they removed the ability to use an OctoPrint device…

Unfortunately they shoved out this product before it was ready. The chip shortage is to blame for the delays, not them trying to improve it. For what they sell these units for, we should be able to get phone support and live chat support. Instead we spend several hundreds to get 1990s forum support.

Having the exact same issue. This thing is junk. From the factory it had faulty parts. Took for ever to get replacement parts, replaced them, and now it wont even get passed initializing. Their “new” parts made the problem worse and bricked my machine.

The lack of support is disturbing to say the least. I have a 2s pro myself with the exact same issues, and a 3 pro on preorder that I'm ready to cancel. They don't seem to support their product at all which considering the high price tag youd think these would come with support and be pretty trouble free. The 2 year warranty is useless if they don't actually support or back it up. Luckily I just got it a few weeks ago so I can file a claim with my credit card company and get my money back that way since they refuse to support or honor their warranty.

Add Klipper Connected support like the 2 had.

Add Webcam support.

Add octoprint support like previous models had, or release your software source to developers so they can do it for you.

Add support so slicers like Prusa slicer & SuperSlicer can send files directly to the Palette and connected printer like previous models could.

Basically grab the features list from the 2S Pro, and everything it had that the 3/Pro don't have, add back. Seriously. Next generation should go forward not backwards.