Hi, OK, Adalyn from tech support showed me the error of my ways and how to add the Palette to my setup. I can now see all 4 colors. My confusion was because I named my hub as Palette 2S Pro, and assumed that was the Palette. I needed to still click on add device and add it to the setup, so there are three items linked, the printer, hub, and Palette. I appreciate the help. Thanks!
