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Please note that this article applies to users who have the scroll wheel model indicated here, where there is a visible gap on each side of the top bearing.
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When first loading filament into your printer's extruder, it's best to ensure that the first piece of filament is straightened in order to avoid catching onto any parts of Palette.
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One of these parts is the Teflon tubing inside your scroll wheel, where filament can catch onto the edge and cause a kinked tube. This will make it harder to load filament when first starting a print.
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To widen this, you can use a tool to flare this opening. For example, a #2 cross tip screw driver can be used and spun while pressing the tip into the tube end to reshape the cone end of the guide tube.
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Carefully slide the tube back into your scroll wheel, being careful to not kink it again or change the position of the rubber wheel in the encoder shaft.
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If you have any additional questions, please send us a message at support@mosaicmfg.com
If you have any additional questions, please send us a message at support@mosaicmfg.com