Introduction
If your Palette is turned on but you're unable to read your LCD screen, please check the following options.
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Check the screen cable connections within your Palette. Please refer to this article to check the connections.
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Adjust the contrast potentiometer on the back of the LCD screen.
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To do this, take a Phillips head screwdriver to adjust the dial while the screen is on so that you can adjust until the screen is to your liking.
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Please be careful to avoid any metal parts near the potentiometer with the screwdriver as this may short your screen.
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The blank screen may be caused by static in the printing area around Palette+. In order to help avoid this issue, please print 8 plastic washers which you can install on each screw on the screen. You would place a washer between the screw and screen. Download the STL here.
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If you have any questions, please contact us at support@mosaicmfg.com.
If you have any questions, please contact us at support@mosaicmfg.com.
