Skip to main content

v1

Major VersionM

by Alina

Introduction

If your screen stops working or have other screen issues, please follow these instructions to replace it.

Tools

Parts

Video Overview

  1. Turn Palette 2 off and remove the top lid by gently lifting from the sides. Use a flathead screwdriver to remove the old screen with its metal backing. You should be able to wedge the screwdriver to the bottom portion of the screen and pry the screen off. Below where the screen rested, there is a connection for the cable ribbon from the screen. Flip the tab upwards to release the screen cable ribbon. Remove the old screen.
    • Turn Palette 2 off and remove the top lid by gently lifting from the sides.

    • Use a flathead screwdriver to remove the old screen with its metal backing. You should be able to wedge the screwdriver to the bottom portion of the screen and pry the screen off.

    • Below where the screen rested, there is a connection for the cable ribbon from the screen. Flip the tab upwards to release the screen cable ribbon. Remove the old screen.

  2. Once the screen is removed, place the adhesives provided in a square pattern on the face of where the screen will sit. Gently place the cable ribbon from the new screen in the connector, it should be seated approximately 4mm into the connector. Push the tab downwards until you hear a click, the cable is now seated and locked in place.
    • Once the screen is removed, place the adhesives provided in a square pattern on the face of where the screen will sit.

    • Gently place the cable ribbon from the new screen in the connector, it should be seated approximately 4mm into the connector. Push the tab downwards until you hear a click, the cable is now seated and locked in place.

  3. Test that the screen is working. Connect the unit to its power supply and plug into a wall outlet. Turn on the unit to see if the screen works. If you find that the screen is not turning on, turn the unit off and unplug from its power supply. Try repeating steps 3 and 4 to make sure that the cable is properly seated on the connector. If the screen turns on, proceed to stick the screen back in place. Flip the screen over and remove the protective tape from the adhesive. Place the screen back in its spot and push down to secure the adhesive.
    • Test that the screen is working. Connect the unit to its power supply and plug into a wall outlet. Turn on the unit to see if the screen works. If you find that the screen is not turning on, turn the unit off and unplug from its power supply. Try repeating steps 3 and 4 to make sure that the cable is properly seated on the connector.

    • If the screen turns on, proceed to stick the screen back in place. Flip the screen over and remove the protective tape from the adhesive. Place the screen back in its spot and push down to secure the adhesive.

Conclusion

If you have any additional questions, please send us a message at support@mosaicmfg.com.

Jonny Yeu

Member since: 03/27/2020

5,588 Reputation

11 Guides authored

Team

Customer Success Member of Customer Success

Community

4 Members

68 Guides authored

0 Comments

Add Comment

View Statistics:

Past 24 Hours: 2

Past 7 Days: 3

Past 30 Days: 8

All Time: 12

Send our support team a message

© 2020 Mosaic Manufacturing Ltd.