Introduction
In this guide you will learn how to download logs to a USB.
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Logging is available with firmware v22.04.19.0.
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Go to Settings > System > Logs.
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Insert the USB drive into Palette, and select Copy Local Logs to USB.
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When creating a ticket with Mosaic Support, please include these log files with your message.
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If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.
If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.
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Lyla Barrows - Reply
USB keys compatibility is pretty much random, and only one of 5 of my keys (all Fat32) was recognized.
LAURENT CHENET - Reply