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1.2

Major VersionM

by Hana

Introduction

In this guide you will learn how to download logs to a USB.

  1. Logging is available with firmware v22.04.19.0. Go to Settings > System > Logs.
    • Logging is available with firmware v22.04.19.0.

    • Go to Settings > System > Logs.

    • Insert the USB drive into Palette, and select Copy Local Logs to USB.

    • When creating a ticket with Mosaic Support, please include these log files with your message.

    I can't help you.

    Lyla Barrows - Reply

    USB keys compatibility is pretty much random, and only one of 5 of my keys (all Fat32) was recognized.

    LAURENT CHENET - Reply

Conclusion

If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.

3 other people completed this guide.

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