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1.2

Major VersionM

by Hana

Introduction

In this guide you will learn how to download logs to a USB.

  1. Logging is available with firmware v22.04.19.0. Go to Settings > System > Logs.
    • Logging is available with firmware v22.04.19.0.

    • Go to Settings > System > Logs.

    • Insert the USB drive into Palette, and select Copy Local Logs to USB.

    • When creating a ticket with Mosaic Support, please include these log files with your message.

Conclusion

If you have any questions, please don't hesitate to contact us at support@mosaicmfg.com.

3 other people completed this guide.

Mosaic Support

Member since: 04/02/2020

155 Guides authored

2 Comments

Att: Jonny

I have 2.4 g

could you call me @ 1-302-653-8802 USE EST.

need help to get it fixed

thank you Bob F

BOB - Reply

Hi Bob, please send us an e-mail at support@mosaicmfg.com with information on the issue that you’re seeing and we can schedule a time for a call if needed.

Jonny Yeu -

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