Canvas

Multi-material slicer for Palette

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Why bring out new hardware when the slicer is in need of major upgrade

I just started working with my palette 2 and so far my biggest complaint by far is the weak slicer. Why bring out the Palette 3 or whatever you launched yesterday when your slicer is in need of some major upgrades. Upgrades that are standard in most slicers. Better support options. Options to adjust settings on various parts of the print. Options for better cooling control.

Overall your slicer seems old and outdated.

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@coadesign

1) I am not a fan of prusaslicer.

2) I shouldn't have to use a number of different pieces of 3rd party software when they claim to have created their own designed to be used specifically with their equipment. It is already too easy for them to blame the printer for causing issues, a 3rd party slicer increases their ability for lackluster support.

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I strongly agree here with Jim’s statement. Your slicer needs major attention.

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I would like to have on the same page of Canvas Hub the extrusion key together with the xyz movement controls and also the gcode drawing that is created during printing ... it would be very important to lighten the movements without changing the page while checking the situation and while Palette starts and 3d printing.

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I have bought a palette Pro 3 and I am disappointed by the lightest of the software / slicer. Its useful for you to upgrade this for you and all community.

After use of prusa slicer for a long time (4-5 year), this software its juste very good and the update is useful. Old user of mmu units for my prusa, I go to you product for a better hardware, juste the black point its the software, need more attention

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I’ve just ordered my Pro 3 - my first Palette - and I’ve got to be honest I’m really concerned that this may have been a costly mistake!

The photo’s I’m continually seeing of CANVAS prints with really bad layer lines has me concerned - its just not an option.

If I understand the Pro 3 won’t support Octoprint (so no Prusa Slicer script) and further if I’ve got this right, I need to go via a convoluted process to get descent one stl files into multi-coloured prints - ie. MeshMixer (to paint supports), Prusa Slicer and then Chroma.

Please, please throw some serious resources at your CANVAS slicer!

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Hey Andrew, while P3 will not support OctoPrint, it will have its own custom printer control software, and you will be able to use PrusaSlicer, as there will be a P3PP plugin (mm3d.co/p2pp). Once the calibration print is completed, you will be able to have successful, well calibrated prints with Palette.

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Thank you for your response and glad to here the will be a P3PP plug-in.

With all due respect, there are so many voices of discontent on CANVAS that I think Mosaic just needs to own it as CANVAS is major drawback to potential consumers.

If Mosaic seriously wants to be a major force in the market, it needs to stop being in denial and re-launch CANVAS as an impressive multi-colour slicer. Otherwise Mosaic will miss the opportunity to a have a seriously large foot print in the future of what is currently a market that is still in its embryonic stage.

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So the newest and latest of your product won't be supported in Octoprint??

I got my work to purchase this based on it working with octoprint.....i think i'll be getting a refund because octoprint is THE ONLY way i can utilize our printer!!

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Bang

This

Gong

Louder.

Seriously-

The simplicity (and I use that term extremely politely) of the canvas slicer is an insult to the ones who dedicated time and attention to detail in all facets of 3d printing pre-production workflow, and midgetizes the true potential of the Palette ecosystem as a whole. It’s like putting 6 gears in, but no shifter.

If the consumer is to take a gamble on a non-returnable machine- at least give them all the tools available to the craft, and in an executable.

The one saving grace in case you haven’t heard already @jd2112 , P2PP post-processor allows you to use PS to do your heavy lifting concerning slicing. Prusa for the win (again)

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I wish I could get into a slicer beta testing group!

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Sure, if we also get free filament.

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Excuse me Mosaic People……

1: Why is the slicer as basic as tinkercad is to blender?

2: Why won’t the PP3P be supported in octoprint?

3: How do i get a refund?

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Hi Dave, to answer your questions:

1. If you'd prefer to use another slicer besides Canvas, we support S3D, Cura, KISSlicer, and Slic3r/PrusaSlicer with our Chroma post processor.

2. Canvas will be able to connect to your printer and Palette in a similar way that OctoPrint currently does. With OctoPrint, some of their updates can affect the plugins, so we are better able to control Palette functionality with Canvas.

3. The warranty and return policy can be found here: mm3d.co/p2warranty

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I too wonder if it’s worth having ordered the P3.

Never seen a product launch where so many consumers are questioning whether they should have purchased.

You have a real issues - and a lot of expectation to deliver on your word!

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I've been trying to get my head around everything for a Vivendo Troodon running Octoprint?

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Actually Chroma will not work with the new palette either so you are totally limited to either Canvas or Prusa Slicer now.

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After all of the delays, the extremely poor slicer capibilities, missing functionality and I doubt it will ever be able to handle TPU, if I had it to do over I would not have purchased the P3P. I asked to return it shortly after I received it and was told they do not accept returns even though it did not as still does not work as described.

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I’m in the process of setting up P2PP for my printer. Even though it has been a bumpy challenge integrating the post processing script so far, the improvement in quality that an external slicer can provide has me excited.

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…yes, the P2PP in combination with Prusa-slicer and Palette brings great results - actually: results that i had expected Palette 3 to deliver when i took it out of the box, because my expectation was fueled by the promises/marketing that Mosaic made…

…still i am very-very-very unhappy about

  • having to use some random third party script (P2PP) that not even has a complete documentation of how it works with Palette 3 (there is some docs copied&pasted from the Palette 2 manual)
  • being stuck with an interface (Canvas) that is (as was very-very politely described above as) ‚simple‘

Mosaic seems not to realize that their hardware-product is only as good as the worst part of the hardware-software-combination; and the software part is not even close to being somehow ‚up-to-date‘.

I am now waiting for the delivery of my multihead Prusa XL, and as soon as this is here (including Octoprint Support) my barely used Palette 3 will go up for sale…

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Author avatar Jim Smith will be eternally grateful.
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