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small isue after upgrade Palette 2 Pro to 2 Pro S

Hi there,

I just bought and install the Upgrade kit for the Palette Pro 2S model. I have followed the instructions and everything went smooth (installation). Calibrating is something else, my extruder is calibrated and works fine in slic3r. But with the Palette it seems that the pings are changing a lot (canvas and hub), especially for the first input of the Palette. for inputs two and three of the Palette 2 these seams to be much more stable. BTW: I'm printing with Prusament PETG. I properly need to tweak a little bit more.

Now the problem:

Unfortunately, I have tried to print approx. 5-6 prints and now the home-switch is not working. I have already replaced it with the spare one. But I thought these new switches were better than the original (2 pros) switches. How can I buy spare ones in the Netherlands?

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2 Answers

Hey @mtemmink, thanks for reaching out and sorry for the trouble. If you send us your shipping information to support@mosaicmfg.com along with your order ID or receipt, we can send you a new homing switch ASAP. In terms of calibration, please make sure to run the calibration keychain (mm3d.co/firstprint) and splice tuning with your filament (mm3d.co/splice-tuning).

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Big thanks for sending me a replacement Sensor, it was received with great pleasure!

I have installed and replaced the faulty one. Now I'm going to follow your guidelines regarding printing the calibration keychain. Again Big Thanks.

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No problem! Please let us know if you run into any other issues.

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Martin Temmink will be eternally grateful.
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