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The newest generation of Palette, the multi-material solution for 3D printing. Resources for Palette 2, Palette 2 Pro, Palette 2S, and Palette 2S Pro.

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Multi-spool mode Freeze failure

After 2-4 hours, the screen goes dark and freezes. The touch panel does not respond.

The buffer is empty, the filament winds around, the buffer switch remains on, and feed is stopped.

There has been no failure so far, and the set values and environment have not changed.

The difference from before is that the machine gets hot.

It will be fixed by restarting, but it will always recur.

Please tell me the cause and countermeasures.

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I am using a large machine and the printing time is 700 hours at a time.


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1 Answer

Hey @micchan, thanks for reaching out. I believe we are working through this issue over email, please check back there for the latest update. When Palette stops creating buffer even when the buffer switch is triggered, this is most often an issue with the scroll/encoder wheel.

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micchan will be eternally grateful.
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