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My Palette Pro 2 is not detecting the filament and keeps loading

For some reason, my Palette Pro 2, now, when I feed filament in, doesn’t stop - it just keeps loading infinitely. I think it basically does not “detect” that the filament has been loaded (it used to load the filament right to the bottom of the splicer, detect the filament, and rewind — it doesn’t do that anymore). Any idea what may be causing that?

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well - it seems like the switch leading into the splice core broke! luckily, i actually had an upgrade kit from the palette 2 to palette 2s sitting around, so after performing the upgrade (which switched out the board with the faulty switch), things started working again.

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Hey @raffi, thanks for reaching out and sorry for the delay - this issue should indeed be resolved by replacing the homing switch, as you mentioned. Please let us know if you run into any other issues!

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Raffi Krikorian will be eternally grateful.
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