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cavnas slicer isnt retracting the extruder.

Prints are alwasy stringy. seems like the filament isnt retracting. i have it set to 1.5mm like my bondtech recomends but when sliced with canvas it doesnt retract.

As well i cant figure out how to turn off z hop. It seems like 1/6th of my print time is hoping moves that are unnessary.

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Hey @tekublack, thanks for reaching out and sorry for our delayed response due to the holidays. Could you please share this CANVAS project (instructions here)? Please make sure to share your model, as well as your printer profile. Retraction settings set in CANVAS should be applied to the print, and you can adjust z-hop under project settings -> extrusion -> z-lift distance. Any photos you have of the stringy prints would be helpful as well. Thank you!

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I found out what the issue is. i had a setting selected wrong.

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Thanks for letting us know Joseph - please let us know if you run into any other issues.

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Joseph will be eternally grateful.
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