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problems when calibrating, joint are breaking

when splicing every thing is p[erfect.

when calibrating the joint breaking easally.

why???

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Hey @eshchari, have you applied your splice settings to your project in CANVAS (instructions here)? Please share your CANVAS project with me (instructions here), including your model, printer profile, material profile, and splice settings, and I can check for you that everything is set up correctly. Thanks!

Update (12/30/2020)

Hey @eshchari, thanks for sharing this and sorry for our delayed response due to the holidays. Do you have a material profile associated with this project (see screenshot below)? When you find the right splice settings for your filament, the last step is to apply these splice settings to your projects in CANVAS via a material profile (instructions here). Please let me know if you have any questions about the steps. Thanks!

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hi... the problem start before printing....the splicing is great but when calibrating the joints are complitlly diferent compering to the splice setting...how come???????

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https://share.canvas3d.io/projects/c7781...

sharing what you asked.

if someting is missing please tell me.

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i am having the same problem what was the fix for this. thanks

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until this moment i got no answer or solutions.

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thank you for the reply

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Hi @eshchari, sorry that we missed your message! Please check that you have created material profiles for your filament and applied those profiles (with their splice settings) to your projects in Canvas. Without these profiles, Palette will use the default splice settings of 0,0,0 which may not be good for your filament, causing breakage.

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So will this effect just doing a calibration

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eshchar ilan will be eternally grateful.
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