Mysterious filament jam on any input
I have encountered a strange issue with my Palette 2S Pro. Filament will not load on any inputs. It will attempt to pull the filament, but as soon as it gets to the cutting wheel, it will make a rattling noise. It is repeatable on any input, so I think something is wrong at the cutting wheel. I do not see any leftover filaments upon close inspection.
Has anyone encountered this issue?
Is this a good question?