Palette 2 (S) (Pro)

The newest generation of Palette, the multi-material solution for 3D printing. Resources for Palette 2, Palette 2 Pro, Palette 2S, and Palette 2S Pro.

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Why oh why, Colours printing in the wrong order

Every time I attempt a multi-colour print the colours appear fine for the first layer and then go wrong for every other layer, I tried printing the multi-colour Lizard (https://www.thingiverse.com/thing:233239...) , with orange and black body and red eyes, it just came out as a random mixture of black and orange and the red appeared in the body. Any assistance would be great because as of yet (apart from simple prints) I have yet to produce anything worthy. I am using a CR10 V3 for reference.

I have tried both Canvas and prusaslicer with chroma

Thanks

Answer this question I have this problem too

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Hello good people, I am facing the same issue, on my 4th print, my snoopy had awkward switches and misplaced colours.

https://ibb.co/z8rtX69

What is the next step to set it up properly ?

Kind regards,

David

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Hey David, if you are experiencing colours in the wrong places, the first thing we always check is if Palette is properly calibrated to your printer. Could you please send the following information to support@mosaicmfg.com and we will work on this with you:

1. Did you complete the calibration keychain as in mm3d.co/firstprint? If so, could you send me a photo of the print and the tower (top and bottom)?

2. Do you have the associated ping data (mm3d.co/ping-pong) for the calibration keychain print?

3. Could you send us a photo of your Palette and printer setup, with a focus on the filament path as it enters the extruder?

4. Could you share your CANVAS keychain project (instructions here: mm3d.co/canvas-sharing) with us?

Thanks in advance for putting this all together. Let me know if you have any questions.

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Hi @alina , I am starting to agree with @archjace here. In my most recent print test, I am trying to print a novel of the earth. It is definitely selecting the wrong filament. At first I thought maybe calibration was off, but you can see that Canvas is alternating the yellow, blue and green, creating a mess of them. The yellow is supposed to be only at the poles., while the oceans would be blue and land masses would be green. Instead it making a lot of tiny splices of blue and yellow. Here is the project link: https://share.canvas3d.io/projects/380de...

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Hey @vorchak, thanks for sending over those photos - it looks like the print here is falling off calibration. Would you be able to send me the same information as above (questions 1-4) to alina@mosaicmfg.com and we can work on resolving this.

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Hi @alina I have sent you what I had in email. I have to rerun the keychain because I did not keep the tower or the ping data because at the time I thought it looked good. But I will rerun it and send the info to you. I did run calibration a few times though. Currently I am running the Earth print one more time after re-calibrating both the pallete 2s pro and redoing the printer profile.

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In am having the same problem. i have recalibrated the palette i have also double checked the extrusion on my printer. i see that other people are having the same problem but i dont see an answer. I would like to resolve this problem.

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Hi @samkin, if you are experiencing colours in the wrong places, the first thing we always check is if Palette is properly calibrated to your printer. Could you please send the following information to support@mosaicmfg.com and we will work on this with you:

1. Did you complete the calibration keychain as in mm3d.co/firstprint? If so, could you send me a photo of the print and the tower (top and bottom)?

2. Do you have the associated ping data (mm3d.co/ping-pong) for the calibration keychain print?

3. Could you send us a photo of your Palette and printer setup, with a focus on the filament path as it enters the extruder?

4. Could you share your CANVAS keychain project (instructions here: mm3d.co/canvas-sharing) with us?

Thanks in advance for putting this all together. Depending on this information, we can figure out why exactly your prints are falling off calibration. Let me know if you have any questions.

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Hi, without more details on the actual print, I cannot be certain, but I think you must be experiencing color bleeding. Sometimes, there is a little left of the previous filament in the hotend and that may appear several layers later. This can happen if the inside of the hotend is not 100% smooth and/or it is not equally hot across the entire cavity. For example, if a cooling fan is blowing on one side, some filament may get stuck on that side. Eventually it may dislodge (I have seen it happen even after several days of prints) and it may happen more often when mixing filaments of different types or manufacturers which may have different melting temperature ranges. One way to reduce is to play with the advanced transition length settings. For example, going from more “recalcitrant” filaments you need longer distances to purge it completely than the other way around. Same applies for going from stronger colors to weaker colors. It takes a lot more of a light color to purge a darker color, because even a tiny bit of the darker color will show through.

One more thing to check is if you are using bowden, make sure there is no gap in the neck to tube junction. That is a common place for molten filament to hide.

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I dont think its bleeding it seems to be picking the wrong colour. see attached picture

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Hey @archjace, thanks for reaching out about this. There are a couple reasons why a model may have colours in the wrong places (we refer to this as the print falling off calibration). It could be because your Palette is not well calibrated to your printer, or the model itself has very short splices and the speed needs to be turned down, or a bad splice could have occurred. The first thing we always check is if Palette is well calibrated to your printer. Could you tell me:

  1. Did you complete the calibration keychain as in mm3d.co/firstprint? If so, could you send me a photo of the print and the tower (top and bottom)?
  2. Do you have the associated ping data for the calibration keychain print? Instructions on how to access ping data in accessory mode (no Hub) can be found at mm3d.co/accessory-mode-pings and instructions to access ping data in connected mode (with a Hub) can be found at mm3d.co/connected-pings. Pings are very important in troubleshooting calibration errors (mm3d.co/ping-pong).
  3. Could you send us a photo of your Palette and printer setup, with a focus on the filament path as it enters the extruder?
  4. Could you share your CANVAS keychain project (instructions here: mm3d.co/canvas-sharing) with us?

It may be easier to send this information to alina@mosaicmfg.com when you are ready. Thanks!

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Evening, I will reply with the info you requested shortly. I am just taking delivery of another printer and want to try the setup on that one first.

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Any one ever find an answer to this my first an only print is doing this 90% of the print is supposed to be 1 color but its another color. The print is large enough this is not bleeding and one section of the print that should be one color is 3 that section is bleeding I can see that, but when the whole body is color number 3 and should be number 2 its odd.

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Hey Fred, if you are experiencing colours in the wrong places, the first we always check is if Palette is properly calibrated to your printer. Could you please send the following information to support@mosaicmfg.com and we will work on this with you:

1. Did you complete the calibration keychain as in mm3d.co/firstprint? If so, could you send me a photo of the print and the tower (top and bottom)?

2. Do you have the associated ping data (mm3d.co/ping-pong) for the calibration keychain print?

3. Could you send us a photo of your Palette and printer setup, with a focus on the filament path as it enters the extruder?

4. Could you share your CANVAS keychain project (instructions here: mm3d.co/canvas-sharing) with us?

Thanks in advance for putting this all together. Let me know if you have any questions.

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I am having the same issue. I try to print a single STL that I painted in Canvas and it changes all the colors on me when it prints out. What is supposed to be blue is white; what supposed to be white is blue, etc. It’s not bleeding; it’s simply not selecting the right colors from what I chose in Canvas.

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I was getting this issue at first but after paying a lot of attention to calibration, the pings and pongs, I got the colors to match precisely. Besides calibration, there are also two other things to pay attention to:

1- Make sure the colors in Canvas match the colors loaded in Palette, i.e. if color 1 in Canvas is red, make sure you have red loaded in filament 1 in Palette. I know this sounds silly, but I made this mistake a few times :)

2- Use the advanced settings to control transitions. Default is 130mm for any color transition. I changed this to 200-300 for any darker color to lighter color transition. E.g. black to white: 300mm, yellow to white: 250mm, white to yellow: 130mm, ...

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Hey @johndgallo, if you are experiencing colours in the wrong places, the first we always check is if Palette is properly calibrated to your printer. Could you please send the following information to support@mosaicmfg.com and we will work on this with you:

1. Did you complete the calibration keychain as in mm3d.co/firstprint? If so, could you send me a photo of the print and the tower (top and bottom)?

2. Do you have the associated ping data (mm3d.co/ping-pong) for the calibration keychain print?

3. Could you send us a photo of your Palette and printer setup, with a focus on the filament path as it enters the extruder?

4. Could you share your CANVAS keychain project (instructions here: mm3d.co/canvas-sharing) with us?

Thanks in advance for putting this all together. Let me know if you have any questions.

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@vorchak - thanks for the tip. I have verified your #1 suggestion as I thought that was my first mistake, but the colors are correct. I will definitely play around more with the settings per you #2 suggestion. Thanks again.

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Stesso problema….colori diversi dal progetto colorato. ora reinstallerò ancora il firmware e calibrerò meglio con il portachiavi. Però è molto strano!

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La prima cosa che controlliamo sempre è se Palette è ben calibrata per la tua stampante. Potresti dirmi:

hai completato il portachiavi di calibrazione come in mm3d.co/firstprint? In tal caso, potresti inviarmi una foto della stampa e della torre (in alto e in basso)?

Hai i dati ping associati per la stampa del portachiavi di calibrazione? Le istruzioni su come accedere ai dati di ping in modalità accessorio (senza Hub) sono disponibili su mm3d.co/accessory-mode-pings e le istruzioni per accedere ai dati di ping in modalità connessa (con un Hub) sono disponibili su mm3d.co/connected-pings.

Potresti inviarmi una foto della tua tavolozza e della configurazione della stampante, con un focus sul percorso del filamento mentre entra nell'estrusore?

Potresti condividere il tuo progetto portachiavi CANVAS (istruzioni qui: mm3d.co/canvas-sharing)? Assicurati di condividere il modello e il profilo della stampante.

Si prega di condividere queste informazioni a support@mosaicmfg.com

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ciao posso farti una domanda sul mio canvas quando aro un stl e voglio colorarlo a sinistra dove ce il colore mi da solo un colore come mai

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I have the same color picking issue. many many times. and posted for help here with little to no response. I think its a software or hardware bug. I cant get any help.

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Sorry to hear that you're having this issue. Could you please provide us some additional information including:

- Pictures of a recent print

- Pictures of your printer/Palette setup

- Pings from a recent print

Once we can review this information, we'll have a better idea of the issues that you're seeing.

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Author avatar Jason will be eternally grateful.
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