printing stop with unknown error
my printer stop printing after few hours with unknown error.
what can be wrong ( wanhao 6 plus ', palete 2s pro ', hub s)???
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1 Answer
I have the same problem, I just bought palette pro 2s and canvas hub S. I think the problem is the canvas hub s, here I report the log of the error, this happened twice:
First log error:
2020-11-22 13:52:56,654 - octoprint.util.comm - ERROR - Exception while processing line
Traceback (most recent call last):
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4242, in getNext
processed = self._process(line, offsets, current_tool)
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4251, in _process
return process_gcode_line(line, offsets=offsets, current_tool=current_tool)
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4513, in process_gcode_line
line = apply_temperature_offsets(line, offsets, current_tool=current_tool)
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4462, in apply_temperature_offsets
match = _temp_command_regex.match(line)
MemoryError
2020-11-22 13:52:56,656 - octoprint.util.comm - ERROR - Something crashed inside the serial connection loop, please report this in OctoPrint's bug tracker:
Traceback (most recent call last):
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 1836, in _monitor
self._handle_ok()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2323, in _handle_ok
self._continue_sending()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2491, in _continue_sending
elif job_active and self._send_from_job():
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2998, in _send_from_job
line, pos, lineno = self._get_next_from_job()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2967, in _get_next_from_job
line, pos, lineno = self._currentFile.getNext()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4248, in getNext
raise e
MemoryError
2020-11-22 13:52:56,685 - octoprint.server - CRITICAL - Now that is embarrassing... Something really really went wrong here. Please report this including the stacktrace below in OctoPrint's bugtracker. Thanks!
2020-11-22 13:52:56,687 - octoprint.server - ERROR - Stacktrace follows:
Traceback (most recent call last):
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/server/__init__.py", line 940, in run
ioloop.start()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/tornado/ioloop.py", line 1048, in start
event_pairs = self._impl.poll(poll_timeout)
MemoryError
2020-11-22 13:52:56,690 - octoprint.server - INFO - Shutting down...
2020-11-22 13:52:56,692 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Offline (Error: See octoprint.log for details)"
Second log error:
2020-11-23 20:29:25,717 - octoprint.plugins.palette2 - INFO - SPLICE START
2020-11-23 20:29:27,763 - octoprint.plugins.canvas - INFO - Connecting shadow client...
2020-11-23 20:29:27,766 - octoprint.plugins.canvas - INFO - Could not connect shadow client
2020-11-23 20:29:57,760 - octoprint.plugins.palette2 - INFO - Omega Read Thread: reading: O97 U25 D1 D00aa
2020-11-23 20:29:57,762 - octoprint.plugins.palette2 - INFO - SPLICE END
2020-11-23 20:29:57,798 - octoprint.plugins.canvas - INFO - Connecting shadow client...
2020-11-23 20:29:57,800 - octoprint.plugins.canvas - INFO - Could not connect shadow client
2020-11-23 20:30:21,323 - octoprint.plugins.palette2 - INFO - Omega Read Thread: reading: O97 U26 D00005B51
2020-11-23 20:30:21,325 - octoprint.plugins.palette2 - INFO - 23377mm used
2020-11-23 20:30:21,328 - octoprint.plugins.palette2 - INFO - Updating UI: filamentLength
2020-11-23 20:30:24,326 - octoprint.util.comm - ERROR - Exception while processing line
Traceback (most recent call last):
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4242, in getNext
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4251, in _process
return process_gcode_line(line, offsets=offsets, current_tool=current_tool)
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4513, in process_gcode_line
line = apply_temperature_offsets(line, offsets, current_tool=current_tool)
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4462, in apply_temperature_offsets
match = _temp_command_regex.match(line)
MemoryError
2020-11-23 20:30:24,330 - octoprint.util.comm - ERROR - Something crashed inside the serial connection loop, please report this in OctoPrint's bug tracker:
Traceback (most recent call last):
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 1836, in _monitor
self._handle_ok()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2323, in _handle_ok
self._continue_sending()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2491, in _continue_sending
elif job_active and self._send_from_job():
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2998, in _send_from_job
line, pos, lineno = self._get_next_from_job()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 2967, in _get_next_from_job
line, pos, lineno = self._currentFile.getNext()
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/octoprint/util/comm.py", line 4248, in getNext
raise e
MemoryError
2020-11-23 20:30:24,400 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Offline (Error: See octoprint.log for details)"
2020-11-23 20:30:24,448 - octoprint.plugins.action_command_notification - INFO - Notifications cleared
2020-11-23 20:30:24,503 - octoprint.plugins.palette2 - INFO - Updating UI: actualPrintStarted
2020-11-23 20:30:24,524 - octoprint.plugins.palette2 - INFO - Palette 2 Led Thread Error
2020-11-23 20:30:24,536 - octoprint.plugins.palette2 - INFO -
2020-11-23 20:30:27,821 - octoprint.plugins.canvas - INFO - Connecting shadow client...
2020-11-23 20:30:43,359 - AWSIoTPythonSDK.core.protocol.mqtt_core - ERROR - Connect timed out
2020-11-23 20:30:43,361 - octoprint.plugins.canvas - INFO - Could not connect shadow client
2020-11-23 20:31:13,373 - octoprint.plugins.canvas - INFO - Connecting shadow client...
2020-11-23 20:31:28,954 - AWSIoTPythonSDK.core.protocol.mqtt_core - ERROR - Connect timed out
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Hey @eshchari, could you tell me what you saw on the printer screen, Palette screen, and Hub page after the print suddenly stopped? You can also provide an OctoPrint log from the day of the error to support@mosaicmfg.com (instructions here: mm3d.co/octoprint-logs) as this will help us troubleshoot the issue. Thanks!
by Alina
hi... this morning i had a block in the nozzle ...after pushing the pla every thing is ok with the printing...no stops after 20hours ....i thing what happened was that the nozzle was blocked for too many hours and the palete when fill that the pla is not running stop the print with error.
if i shall have the same problem again i shall transfer all the information from all the components to you.
by eshchar ilan
use version p3_22.04.19.0 and when I load my 2 filaments it feeds until I should mannually enter it into the extruder then I get error message "an unknown error uccurred" then the screen just tell my to goto support...
by Christer Persson
Hey Christer, would you mind sharing a video of what is occurring to us? support@mosaicmfg.com
by Jonny Yeu