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Palette 2 won't read my SD cards

My Palette can't read my SD card, I tried three different cards, same answer “No files found”. My file name is “Bobomb_Body.maf”; How can I fixe this issue?

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Hey @jean, thanks for reaching out about this. Could you please follow the troubleshooting steps here? If the issue still persists, please reach out to us with your shipping address to support@mosaicmfg.com, so we can send you any necessary replacement components. Thanks for your patience.

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Jean will be eternally grateful.
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