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Palette 2 won't read my SD cards

My Palette can't read my SD card, I tried three different cards, same answer “No files found”. My file name is “Bobomb_Body.maf”; How can I fixe this issue?

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2 Answers

Hey @jean, thanks for reaching out about this. Could you please follow the troubleshooting steps here? If the issue still persists, please reach out to us with your shipping address to support@mosaicmfg.com, so we can send you any necessary replacement components. Thanks for your patience.

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I found the Palette 2S could only read files from the root directory. If I added folders it could not find the files…

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Comments:

Hey @stairman77, thanks for letting us know - yes, P2S will not be able to read the files if they are in folders.

by

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Jean will be eternally grateful.
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