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I there any prameters to setup in windows to help me

I just bought a canvas hub and mosaic palette … I have a probleme to acced at the canvas webpage …

i unterstood all the procedure and i done it on a Aple Mac computer and it’s work fine … I can connect the canvas to him web page with the ip or you know the serial number …No problem !

But with my PC windows at my office i can’t !!! Always tell me : “cant connect to the page” .. may bee firewall ? I had a look on everythings ! May be i done something wrong ? May be i missed something to setup ? Please if sombody had this problem please speak with me !


Answer this question I have this problem too

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Hey @bullot, thanks for reaching out about this. Are you taking the Hub to the office with you and connecting it to the office Wi-Fi network without any issues before trying to access the Hub page?

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franck Bullot will be eternally grateful.
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