Skip to main content
Discussion Topic
User avatar

How to buy parts?

I was thinking about getting a Pro 3 thingy but after visiting the website and this page I'm kinda not sure it's worth the time, effort, and money... now, especially now (mobile site, maybe desktop is better), I'm skeptical at best.

I saw that shipping to Canada was like $90 for a couple OZ. I live in Alaska, can I order off amazon because no way am I gonna order things like cutters, tubing, etc.. and pay hundreds in shipping. That's a flat out hard "nope" for me. That said, after seeing the website I'm very uncertain, and I know forums can't be toxic and often filled with complaints, but, is this it?

I'm not trying to bash the product. It looks cool on YouTube and other sites, but, coming here has me thinking I should run the other direction.

Reply to discussion Subscribe to discussion

Is this a worthwhile discussion?

Score 0
Add a comment

1 Reply

Most Helpful Answer
User avatar

Hi @ianthony, the $90 shipping rate to Canada was mistakenly applied by our warehouse system due to a stock issue, and we can always correct such an error if you reach out to us. Shipping rates to Alaska for spare parts will be far lower than this - for instance, we recently had a shipping rate of $13 to Alaska for a spare parts order. Also, if any parts need replacing under warranty this will be free of charge, including free shipping.

Let me know if you have any other questions!

Was this reply helpful?

Score 1
Add a comment

Join the discussion

Author avatar I. Anthony will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 28

Contact Mosaic Support Team

© 2023 Mosaic Manufacturing Ltd.