error code 500 when trying to send files to printer
i splice my project and want to send it to my printer and i get the bullshit error 500
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Hi @mazdaracer4fun, please can you share a link to your project so I can look into this? The share button is in the top right corner of the project, please tick the boxes to share your printer profile and project settings too.
You can send this to support@mosaicmfg.com if you prefer
Thank you,
Guy
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tried slicing a totally new project to send over to the pallete and still get the same bullshit device error 500
Hi @mazdaracer4fun, this error is because you're trying to do a single colour print with Palette. Palette is designed for multi-material printing only. For a single colour project I would recommend printing without Palette.
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yeah i figured this out on my own. after 2 days of screaming at canvas for not having error explinations!. fix that please!!
i found the answer myself ..... the mosaic printer ... can not understand a single color print! so if you dont have a multi-colored slice it wont send to the mosiac from canvas. so thats what that "device error 500" means.
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well whats the fix????!!! i have restarted all devices in every sequence i can think of and hard powered off everything as well!!!!
this thing sucks!!
by mazdaracer4fun
oh yeah and factory reset does absolutely no help!!!
update the bugs in this piece of $@$*.
by mazdaracer4fun