How can I prevent incorrect filament run-out

Hi, I just got my palette 3 Pro returned (the cutter needed replacement due to it being the original cutter, which mosaic did without any problems). I managed to print the salamander perfectly. No color bleedings or nothing. On my second (and 3rd and 4th) try the colors were off, but more important around 30% of the print, it indicated that the filament ran out. It looks like the retraction from the filament was a bit too far (so it could not be grabbed again). When reloading it quickly had the same problem. The pings/pongs are around 100% (+- 1%).

Can i reduce the retraction on filament switch to avoid this problem, or what should i be doing to avoid this issue?