[canvas3d+Palette2SPro+CANVASHubS] Stop printing after 8sm height
Direct print with my printer is OK.
Is this a worthwhile discussion?
Connect your printer to your Palette, using Octoprint and our Palette and Canvas plugins. Resources for CANVAS Hub and CANVAS Hub S.
Hey @artemv, thanks for reaching out about this and sorry for the trouble. A few questions here to help us troubleshoot:
Do you have “enable cancel print on ping variation” selected in the advanced settings on the Hub page?
What does it say on Palette’s screen when the print stops? Does it say “print finished”?
Hey @artemv, thanks for sending over the new log and project link. Just to clarify, did the print stop due to a broken splice by any chance?
If not, it looks like there are some communication issues between your printer and OctoPrint. This is from the line:
2020-10-16 13:07:05,983 - tornado.application - ERROR - Future exception was never retrieved: Traceback (most recent call last):
File "/home/pi/OctoPrint/venv/local/lib/python2.7/site-packages/tornado/gen.py", line 1141, in run
yielded = self.gen.throw(*exc_info)
“tornado.application” tells us that this error is not coming from our plugins, which would say “octoprint.plugins.canvas” or “octoprint.plugins.palette2” and rather from OctoPrint.
Unfortunately, this means we don’t have the ability to fix the communication issue. I also checked the compatibility page here, and unfortunately I don’t see your printer (Hercules) on the list of tested printers to work with OctoPrint. I think the best solution here is to use Palette in accessory mode, without a Hub. The best way to do this is to reset Palette to factory defaults (settings —> preferences —> reset), and rerun the calibration keychain as in the first print instructions here, but follow the steps for “accessory” rather than “connected mode”. The print quality will be the same, you will just have to transfer the files manually onto Palette and your printer, rather than sending them through the Hub. Please let me know if you have any questions or concerns!
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