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90$ USD to ship a few spare parts to Canada!

I went to the online store to order some spare parts; 4 tubes, a pack of splice tubes, a pack of little brass couplers, and some blades. The total is 76$ USD, which is not that out of line with other 3d spare parts costs, when you look at each individual item. Then it gets crazy- the only shipping option is UPS Standard for 90$ USD!. I mean, come on, you are a Canadian company and I have to spend well over a 115$ CAD to get a few oz. of spare parts shipped to me? My P3Pro shipped from western Canada for 70$ CAD!

Of all the struggles I have with the palette, this one is a deal breaker. It can’t be something I use every day if I do not have easy access to spare parts at a reasonable cost. Please tell me it is an oversight. I could not find a re-seller in Canada that sells spare parts.

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Hi @petalys, we’re sorry to hear about this shipping experience and we’ll look into why the rates are so high.

In the meantime, can you send us an email to and provide us with your shipping information in that email? We can create a custom order for you with adjusted shipping rates.

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Author avatar Petalys will be eternally grateful.
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