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90$ USD to ship a few spare parts to Canada!

I went to the online store to order some spare parts; 4 tubes, a pack of splice tubes, a pack of little brass couplers, and some blades. The total is 76$ USD, which is not that out of line with other 3d spare parts costs, when you look at each individual item. Then it gets crazy- the only shipping option is UPS Standard for 90$ USD!. I mean, come on, you are a Canadian company and I have to spend well over a 115$ CAD to get a few oz. of spare parts shipped to me? My P3Pro shipped from western Canada for 70$ CAD!

Of all the struggles I have with the palette, this one is a deal breaker. It can’t be something I use every day if I do not have easy access to spare parts at a reasonable cost. Please tell me it is an oversight. I could not find a re-seller in Canada that sells spare parts.

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Hi @petalys, we’re sorry to hear about this shipping experience and we’ll look into why the rates are so high.

In the meantime, can you send us an email to support@mosaicmfg.com and provide us with your shipping information in that email? We can create a custom order for you with adjusted shipping rates.

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Petalys will be eternally grateful.
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