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Why can I not connect the Palette 3 Pro to my Dremel 3D45 using USB?

This is very frustrating since when I print in accessory mode it is always getting out of sync and it is times out. On a 16 hour print it stopped printing at 12 hours. Super frustrating.

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Hi Mariah, I apologize for any inconvenience this may be causing you! Unfortunately since Dremel printers use a proprietary connection and protocol it is only compatible with Palette in Accessory mode and can’t connect via USB to Palette. However if you are able to provide a bit more information about what is happening with your Accessory mode prints we can help troubleshoot as you should be able to successfully print in Accessory mode as well!

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Mariah Thompson will be eternally grateful.
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